Didn't want to believe the reviews because the food is so good n usually fast but the lady that answers the phone is horrible... Hung up immediately when I mentioned I didn't have card on hand... !!! Thai flavors it is tonight.
I won't order from here again and I told him to keep the change when I gave him the money and he started complaing about how much tip I gave him I'm really unhappy with his service....
I specifically called to inquire about delivery hours and was told 8:30 PM. I told them I was worried about not being able to get a delivery... They assured me 8:30 was cutoff. I called at 8:15 and was told deliveries were done for the night. This was my first call and my last call to this business. Poor practice.
My family and I order from this restaurant an an almost weekly basis. The food is great, the service we receive is always top notch and they have always delivered within their stated time frame. Not to mention they have a huge delivery range so they'll be able to serve you pretty much anywhere in Des Moines.
YES THEY ARE USUALLY RUDE I HAVE HUNG UP ON THEM MORE THAN A FEW TIMES AND JUST WENT DOWN THE STREET TO EAT. This time the lady was actually nice and understanding. I have always liked there food. So maybe someone is acuallly reading these that own it? Only thing please tell me how long til my food arrives lol.
Never eat here. I ordered home delivery and the staff was pleasant and the food was fast. We were told 45 min and it was delivered to us within 25 min. THE FOOD WAS HORRIBLE. Was not what i was expecting at all. The lo mein lasted like chicken roman noodle. The crab ragoons were all sour cream the egg roles had hardly anything in them. Oh by the way the rice last like instant. I don't normally grip about food but this food was horrible and i will never eat there again.
This place did not deliver all of our food also, one person did not get to eat because she was on the phone for 20 min trying to get them to deliver the rest of our food. Now it is over two hours later and we still do not have the missing food. The lady that answers the phone is very rude and has no desire to help customers. She treats customers like a burden instead of a customer.
The Pot stickers are good, but that's about it. The egg drop soup was really weird. It wasn't runny, but kind of gelatinous. The sesame beef wasn't very good either. I had it delivered and there was too much sauce, I mean, the beef was drowning in it.