I desputed the charge and was told the airport charged a minimum $15 for leaving the airport. I told the driver that isn't right, I took a different cab home from the airport on Thursday to pick up my wallet and wait and take me back to the airport. That round trip was less than $20. My original Trip Yellow cab to the airport was $7 one way. The airport charges $2 for a drop off at the airport. The airport charges $4.50 for a pick up at the airport. I feel I was scammed by City Cab. The driver never started the meter. Cab #5 headliner in the cab falling down. Grab handles were filthy. I will never get in a City Cab again. I will call city council and complain, about City Cab. The city and airport allow them to coniptinue to operate. I'll call the airport also.
Don't call this company, I called for a ride and they did even record it or dispatch it out to a driver I waited over a hour and was late because of incompetence.
Excellent!! Careful driving. HONEST! We forgot a bag and called. Our iPad, checkbook, prescriptions were all as we left them. Highly recommend!
I was unfortunately scammed by this cab "company". I landed in Des Moines and took a city cab from the airport to my destination. We had to split into two separate vehicles since there were six of us. My cab (city cab) charged $55 while the other cab company only charged $34. the other cab even made a quick stop at fairway on the way! When I asked why my ride cost 20 dollars more I was told it was because I didn't know the roads and they were able to "take advantage of me". yes, you read that correctly, they straight up admitted to screwing me over because I didn't live in the area. Both cabs took the same route minus quick stop at Fairway - yet I paid 20 dollars more. The other cabbie told my City Cab to give me a discount and he refused. he wouldn't even give my tip back (which i would have never handed him if I knew of the pricing dispute prior to paying). SOOOOOOOO pissed off because of this. City Cab needs to be investigated and put out of business. What a joke!!!!!
Never AgainI had a "reservation" at 4am to take me to the airport. Got a call at 3:45am saying they have no drivers available. Isn't that the point of making a reservation ahead of time? Called several other companies before I finally fount young that could pick me up. Never again will I go through that stress.
Don't use well maybe if you want to be late for work or wait for hours and have them tell you were working on it get it together
Wish there were a no star rating. They were paid in advance to be somewhere at 6:00am.... they were not there until 7:30Am... When I called today Heidi (the call center supervisor) said they were a few minutes late... I really do not understand how 1 1/2 hours is a few minutes... Also, they did not call me to let me know they did not take care of the pick up but when I call they say they have the money to give me back.... Wondering if they were going to keep my money if I didn't call them. To make matters worse Heidi said "we tell everyone we can't guarantee a time" but admitted she did not tell me or the person who came into pay for the services they didn't guarantee a time. The unfortunate thing is that the cab companies in Des Moines are all owned by the same "people/company". Next time I will pay my 16 year old do to something instead he is more responsible and dependable then the cab company.
It was so horrible, I created a profile just to make sure everyone knows not to ride with these creeps! The only reason I did was from the forced line up of 3rd st's finest cab companies. Blah ha ha ha ha. Joke was on me, for sure. And the fact that this creep knows where I live is worse! First he said he could not accept cards, so frantically I search my place for dollars and quarters enough for the tab, but NO, he suddenly wants my debit #. Good luck creeper. So he calls the cops, which I encourage him to do. Finally asking me for $17 after all is said and done, as the cop watches, I count out each dollar in quarters. Just to let him know! He stopped me at $10.50. I suppose that was enough for the original $9 he needed 45 min ago. Such a sketchy and scary company. I would never ever use them. For warned my friends.
On 9/14/14: Stay away from Yellow Cab Des Moines !!! I called at 9am for a 2:30pm pick up. At 2:40pm, no one had arrive to pick me up, so I called them again and was told, "I have no driver for you." At 3pm a yellow cab driver showed up - but said he was waiting on a fare and he parked there for 10 minutes before driving away without a passenger. At 3:15pm a driver finally showed but I missed my bus back to Iowa City !!! They were rude and did not care that I missed my bus. Stay away from Yellow Cab !!!
Jay is a good guy he is by far the best taxi to get rides from need a ride call him