Great place to get a deal on a new car or truck. Ask for Weston, salesman, was very helpful and worked out a good deal for me.
Serving the Deridder Area.
I went in to get a key fob programmed for automatic start (unlock and lock was already activated) and the first indication that this place was horrible was when the tech named "Ronnie" was extremely rude. He was having a random conversation with another person and did not service me until I interrupted them and asked to speak to someone. Then he proceeds to tell me he will help me when his conversation is done. That should have been my red flag to leave. Then once I pay $57 dollars to get 2 fobs activated then he proceeds to tell me that my 09 Chevy Silverado doesn't have automatic start. Which I know it does because I bought it that way. I call my husband and he gets on the phone with him and asks for a refund he tells him don't bring anything back here again. The worst place I have ever gone. I will be talking to everyone about what kind of unprofessional and rude mechanics the have there. I will never return here or allow anyone I know to go to this place. Worst customer service I have experienced in a long time.
We have been bringing one of our vehicles here for over 6 years since my husband has been at Fort Polk but after yesterday I will never go back. The service department is really declining. Also I wouldn't purchase a vehicle here because while waiting yesterday I over heard 2 people who had recently purchased vehicle there complaining of major issues. Shop around there are other options even if you have to travel a bit.
Waited over 3 hours for an oil change because mechanics choose to smoke instead of working on cars
First off the people that work in this place is rude, unless they know you don't expect to get the proper greeting of the day. Another problem is that shop sold me a very expensive defective helmet. The shop never have the correct riding attire for sportbike riders or cruiser. I went there to get some tires mounted that I purchase from cycle gear, the mechanic took one hour and a half to mount my tires. I have seen tires get mounted before and its a simple twenty or thirty minutes job but he took one bour and a half. When everything was finished, the store charged me $140.00 dollars. So please all my military brothers in arm stay away from this place, this shop will take your money because they have no other competition around.