I came in with my family tonight and enjoyed our dinner. Food and service was great but I am writing this because I left a notebook behind that was very important, I had info for 4 interviews I have in the following 2 days. I called n spoke with Tom n he said I have it right here. I tried calling the # in it but it was closed. It was not my # but appreciated the effort. Tom took time out to read me all of the info (for all 4 interviews) I had in the book, allowing me to be at my interview at 9am on time and in the right place. Not to many people would have done that. With that being said, I absolutely appreciate him for helping me out of my carelessness and allowing me to sleep tonight. I wish there were more people like him!!!! Thank you, again Tom and we will be back to your McDonalds. ����
I placed an order that included 2x 10 piece nuggets and 2x medium fries. I'm told to pull around they're waiting on nuggets. Fine. No problem waiting a little for fresh food.Finally the woman comes out with the bag, tosses it in my window and quickly heads back in. Having not received a receipt after payment, I assumed it would be with the bag. It was not.I touched the fries, room temperature, soggy, old garbage. They served me something that should have been tossed in the trash. Something that had been below 140°F for some time. On top of serving me garbage, they rub it in by taking away my first recourse, the receipt. I shouldn't have to take time out of my day to go back through your drive thru and complain that you served me garbage in order for you to do your job. I was defrauded! A product was misrepresented and sold to me under false pretenses in order to turn a profit. I will spread the word wherever I go until I get bored of slamming your scam of a company.
The staff was highly rude, they do not greet customers in a business manner. I waited at the counter for 15 minutes before anyone acknowledged that I was there, then another 10 minutes to get a triple whopper that the cook only put 2 pieces of meat and as well as served me the coldest fries I tasted. When I asked about my other piece of beef, an employee told me what would one more piece do. I DO NOT recommend this restaurant, spend your money on a better location. Poor service rude staff and rude managers.
This Arbys is typical Arbys food but the service is touch and go. Some of the staff can be rude or forgetful when filling orders.