In mybook® Shopping Collection (edit)

Added to your shopping collection.
Removed from mybook!

We took this business out of your shopping collection.

Sponsored Links
Hours

Regular Hours

Extra Phones

Fax: (717) 336-0107

Payment method
paypal, all major credit cards, amex
Categories
Needlework & Needlework Materials, Fabric Shops, Quilting Materials & Supplies, Quilts & Quilting
Other Information

Parking: Lot, Private

Wheelchair Accessible: Yes

Price Range : Average

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Laura B.

01/01/2015

Overall
super place to shop!

I'Ve been visiting Burkholder's for quite a few years now. I have never had any thing but positive experiences while shopping there. The prices on fabric by the yard is average for the area, but they always have amazing deals on their fat quarter bundles. The selection the offer is huge. I love the owner, he is a very nice man and is always willing to work with you on pricing, when he can. The sales they have are phenomenal. I just can't say enough about what a great place this is.

TheCatsMeow

06/06/2011

Provided by Citysearch - 
Overall
POOR Customer Service

I placed 3 fabric orders with this company for a total of about $310 in the same week. They sent me the wrong fabric in one of the orders and I emailed them pointing out the problem along with a copy of the order and asking for them to send me the correct fabric and I would mail the incorrect fabric back to them when I received a post-paid mailer from them. First, their girl, Bethany wrote and said there was NOTHING she could do about it and she never bothered to look at the correct order copy I had sent her. She was looking at the wrong order! (So- BEWARE! This company can do NOTHING to correct THEIR MISTAKES.) I wrote again and asked her to look at the order I had sent her and was referring to and I heard NOTHING back from her. (They IGNORE you and hope you will go away.) So I had to write back again and asked for the postage paid mailer to return the material they had mistakenly sent me. I then received a reply from ""Jeff"" who said they were out of the fabric I wanted because he was ""sure"" they had sold it all to me. I NEVER RECEIVED the fabric at all because they sent me the WRONG fabric! He said NOTHING about paying for the postage to return the fabric sent to me in error. (They want YOU to PAY the postage for THEIR MISTAKES!) I NEEDED this particular fabric because it coordinated with three other fabrics in this collection.

They did nothing but give me a run-around and cause me a great deal of aggravation. I will NEVER do business with them again and I will inform all members of my two quilting clubs to stay away from this company because they do not know the meaning of ""customer service.""

Sponsored Links
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback