This company is TERRIBLE! They do not care about the customers what so ever. They were hired using my dad's insurance company for roadside assistance and the guy BROKE MY DADS GEAR BOX IN HIS TRUCK because he didnt know what he was doing and denied doing it after my brother witnessed it and the driver told me and the insurance company! My dad just had to pay $1500 for the repair and the company is denying any responsibility! Please do not use this company! I wouldn't wish our experience on anyone else!
We had our car towed due to no parking zone, Colorado Auto Recovery tow driver messed up our car, AWD system towed on two wheels could result in damage to the coupling, as well as the transmission and various other drive components...Colorado Auto Recovery Owner (Carlos Carrasco) took full responsibility of the possible damages to our vehicle and told my husband he would take our vehicle to the dealership. The owner of tow company stated they will have all damages repaired and we would not be charged for anything. My husband left with the impression that dealership meant the car would go to a dealership that specialized in our vehicles Make & Model (Lincoln MKZ). Our vehicle is at an independent mechanic shop (Alex shop is the company name and per google reviews this place is not a very good/trustworthy auto shop) our car has been there for the last 3 days (today's date 5/18/2018). Per my conversation with Carlos yesterday afternoon (5/17/18) around 4:30 pm we should of had our car back the evening of 5/17/18, he took our address and said the mechanics where finishing up and Colorado Auto Recovery would tow it to our house later in the evening. But it is now going to be 1:20 am (5/18/2018) without any updates from Colorado Auto Recovery or the independent mechanic shop. My review is a TO BE CONTINUED situation, because for now I am not sure how I feel about everything... The way it got towed, the rush the driver did to get it loaded and out of the area leaves me with the feeling that it was all for money. The owner taking responsibility makes me feel appreciative, but the fact that my husband was mislead on who would be working on our vehicle leaves me with a disappointed rating along with a feeling of uncertainty. So for now I give 1 star on everything since communication with CO Auto Recovery has been so vaige and minimal. This all happened on the evening of May 15th, and the owner Carlos has yet to contact us through out the entire situation. All communication has been us reaching out to him... FRUSTRATING.
Great service! Friendly and Fast! They got my car to the shop in no time.Definitely recommend Leo's Towing whenever you are in a bind.
Josh and Frank run a great operation! Honest, communicative, and extremely quick service. My roommate and I got our vehicles back with no hassle. They went above and beyond, helping to put air in our tires and even offering a vehicle to help us get gas for a motorcycle.Quality folks and the best towers I've met!
The best towing prices and great service
I wish 0 stars was an option. After 48 HR notice on a wasp-infested car in front of my apartment, they took 6 days to tow it. Spoke to the manager twice on the phone on seperate occasions who then proceeded to blatantly lie to me over the phone, telling me they would pick it up that day. Absolutely terrible service, I honestly do not know how they are even in business. Worst experience I have EVER had with a tow company, and my own car has been towed on 3 seperate occasions. (I feel like that should really indicate the nature of this business).
I was told the truck would arrive in an hour. I waited 7 hours for a tow at the exact address I gave the driver. I texted the driver that my phone was dying after waiting 2 hours. The owner said that it wasn't his responsibility that the subcontractors he called to pick me up never showed up and didn't try to contact me. Worst towing service ever.
Fast and good prices help me and my family get use off the side of the road every nice people thank you
Crooked is only word to describe this company!!! Horrible. They illegally tow vehicles with malice. They don't have a contract with the private property locations. Witch are properties of low income families!!
What a joke of a company, Truly! This company towed my car from my complex for no other reason than they wanted my money. So glad you had to take pictures of the vehicle before it was towed to prove you where in the wrong (i.e. stole my car this morning). Stop stealing peoples vehicles. It cost me a day of work and had to have a family member miss a half day of work to go get the car you stole..I paid nothing to get my car back, just frustrating that this happened, you folks have to remember we have families, kiddos, and responsibilities just like you. I would not take your stuff, please do not take mine.