My boyfriend took my baby's coming home outfit to get customized with his name and initials. I was extremely excited to do my pick up just to find a hole in my baby's outfit that seem to have been covered with thread! And still I got charged 20$ for terrible work! UNSATISFIED beyond words! I'm closer to my due date and I have little time to find another outfit to have personalize at a reputable place! Thanks Margie, for ruining my baby's first outfit that I had planned on keeping FOREVER!
I had a layover in Denver and when I was riding the free mall ride this place caught my eye. The store is in a cool spot and I had been to one in New York so decided to stop inside. It’s a nice apparel store, however I experienced a problem and neither the store nor corporate would do much at all about it. I was searching for clearance and sale items and for whatever reason women’s t-shirts in a variety of colors and sizes were placed on the men’s side of the store on the very last row of shelves. I thought the shirt I picked out looked smaller than a normal medium but did not check to make sure it was a men’s shirt since that’s not something you normally do of course; you just assume it is. When I got back to Atlanta and was unpacking I finally noticed on the tag that it’s in fact a women’s shirt and at that point I was hundreds of miles from one of their stores. I called corporate and opened a case but the store didn’t think my incident warranted a small but full $6 refund since I never heard back from them.A corporate supervisor only offered me a $5 online promo code after I called back a couple weeks later and waited on hold for nearly 15 minutes which currently just equates to free shipping. They said it was a store purchase so there was nothing they could do but that I could mail it back to the store, which, after shipping would only equal around a $3 refund if the store ever processed my return.Although this small but growing outfitter has some neat clothing, some of which is decently priced, their complete refusal to handle such a small request means I won’t be shopping here in the future. If a customer isn’t worth a $10 online promo code then they can cherish what little money they got from my limited purchases but I’m unlikely making any more.
DON'T WASTE YOUR TIME/ BETTER BOUTIQUES IN THE NEIGHBORHOOD.I am a long time owner and resident in the neighborhood. I pride myself on shopping local, and giving the business back to the neighborhood. I have been a long standing customer of Sous le lit. Always coming in on my walks with my dog and using it as a go to place for gifts. In the past years I have probably bought over 20 pairs of shoes form this establishment. Greg has always been a shining face and a friendly help. Recently I purchased a pair of shoes that were damaging and awful quality. The brand was Miz Mooz, which was a rare thing as their shoes are always quality leather.. Thinking I knew the customer service well I called to see about returning them. It took a month of me calling every week and I still was not given any call backs or response. Upon going in I spoke with Greg who informed me the girls I spoke to had been let go and assured me he would speak directly to the shoe company. Still not hearing back after a week I emailed only to be rudely addressed by a Lisa. When I explained to her the situation with the customer service I had received I did not get a response. I again Called the store and the nice sales girl assured me that she would call the owners right away. Still not hearing back I sent a follow up email only to be rudely address again by lisa who then tried to place blame on me for being rude to her staff. This was outlandish to me. As a business owner myself I pride myself on customer service and would never place blame on a customer. It will ultimately be the stores loss, as they have completely lost my business/ I spoke directly with Mia Mooz and they are taking care of the situation for me. I am still a prime supported in shopping local, and will continue to do so. I would advise you to shop many other places then this run down poor quality store. Dragon Fly, Strut, Midnight rambler,: are all in the neighborhood and offer 100% better customer service as well as better quality items. Don’t waste your time at this store.
Sherri and her team refinished my grandmother's dining room table. they were able to restore the top and touch up the table legs. I was able to keep the "family" table, update the color and now it looks like new! I'm so glad someone could fix this piece that meant so much to me.
I had some out-dated kitchen cabinets, so Furniture Medic came and change the color. And now they look modern. They also gave quotes on scratch repair for my banister and dining room table. - Suzanne
Street2Life is an absolutely phenomenal organization. We utilized them to create custom T-Shirts for a ski trip in Winter Park last year. We had ~10 sponsors, and they were able to create a custom T-Shirt with all of the sponsor logos AND generate a CUSTOM LOGO FOR THE EVENT!!! It was awesome. They drew it, specialized it, and ran it past us - all as part of the package for making the T-Shirts. The best part was the quality of the T-Shirts were just as good as an alternative online service like CustomInk, yet they were less expensive (we vetted them against three online competitors)! Furthermore, they're doing incredible philanthropic work with the homeless, and that always deserves five stars. I'd recommend these guys to anyone!
I love the variety of Royce's Hoodies. The statements on the Hoodies definitely make sense. Some are very humorus. They also sell very fast.
We went in with our son knowing long boards are spendy, but our knowledge on quality is 0%. The young man we spoke with explained the difference between boards, and warranties. Our son was thrilled with our purchase, and my wife and I felt very comfortable with the whole experience. Thanks guys
Quality screen printing for a great cause! I've worked with Street2Life on several projects and have been impressed by the outcome time and time again. They're fun and easy to work with and love what they do. When a shirt didn't come out as planned, they were flexible and changed the design for me. I would highly recommend them.
Doug provides a level of expertise that is difficult to find, for a very fair price. I recommend this company with all my heart