This PIZZA HUT customer service SUCKS...Especially their so called manager MIKE..i specifically called and ordered a CHEESE and SUPREME PIZZA...he repeated everything I said back to me and delivered me PEPPERONI...I call to tell him about the wrong order and he got mad, started arguing with me and hung up in my face! I called back and of course he couldn’t take the heat in the kitchen so he hung up in my face again...you call that customer service? MIKE you need to be DEMOTED...if you call yourself a manager then BE a manager and take care of customer...better yet, if your going to be in customer service, practice on your ACTIVE LISTENING SKILLS and get people’s orders right! Now add that to your chart!
There is a appetizer on the menu made with phylo and spinach. It is never available! We were told it is made on Mondays and is never available on the weekends. Why is it on the menu?
Ordered a pizza and it took 2 hours and 15 minutes for delivery. The pizza I received was not what I ordered. I got charged for a 3 topping, with cheese in the crust pizza, and got a regular crust pepperoni pizza. Called to get a refund and they said they could give a store credit or send another pizza. Sorry, I am not waiting another 2 hours for my dinner. And don't need a credit, I will never order from this Pizza Hut again. I will be contacting corporate office about this. You can't run a business when you cannot provide service, or the product that the customer is purchasing. Lisa was the manager I talked to regarding this total debacle. She didn't seem to really care that they messed up. Time for new management??
Great pizza. Great service. Helpful advice from waitress. Will return to try pasta another time. Overall great experience.
Straight up awesome, small and not designed for large groups, but off the charts delicious ���� and really sweet, genuinely courteous service.
I tried vini's for the first time and it's unbelievable the quality of the pizza is better than any Pizza Hut or black jack you could find
Everything about this establishment is great! Great location atmosphere, and food. Affordable prices, best pizza ever.
three orders of wings, two 2 litres of soda and a double order of quepapas. driver shows 90 min after ordering from 10 minutes away with only the chicken in hand. I point this out and told he needed to check his vehicle. he found the quepapas but not the soda, told him i'd hold the bill while he gets the missing products, 30+ min later he shows up again with sodas and informs me I can't order from them any more (lol). this location regularly screws up orders and can't manage to deliver fast food in a timely manner. Not being able to order from Pizza Hut isn't a hardship especially this one. Then when the driver realized he wasn't getting tipped for his incompetence and rudeness this became an issue. If you F!!K UP don't expect to be rewarded or praised. If you order from here and your order is not right don't expect this location to make any effort to correct it and for it to actually be your fault. additionally when we attempted to eat the food everything was cold.
I was hoping for a good hole in the wall place, but I got a mediocre every other type of place. The prices aren't bad, but the fact you get stale cold cheese pizza with a few toppings you wanted tossed on to be heated for a few minutes in an oven makes you want to stay clear. Perhaps if it were fresh or they cared about what was served it would be worth the return. For now, there are so many other places, better places.
I have had wonderful experiences with Pizza and Grill's customer service and food. The food is always fast and fresh and in my opinion way better then certain pizza chains.