DON'T WASTE YOUR TIME/ BETTER BOUTIQUES IN THE NEIGHBORHOOD.I am a long time owner and resident in the neighborhood. I pride myself on shopping local, and giving the business back to the neighborhood. I have been a long standing customer of Sous le lit. Always coming in on my walks with my dog and using it as a go to place for gifts. In the past years I have probably bought over 20 pairs of shoes form this establishment. Greg has always been a shining face and a friendly help. Recently I purchased a pair of shoes that were damaging and awful quality. The brand was Miz Mooz, which was a rare thing as their shoes are always quality leather.. Thinking I knew the customer service well I called to see about returning them. It took a month of me calling every week and I still was not given any call backs or response. Upon going in I spoke with Greg who informed me the girls I spoke to had been let go and assured me he would speak directly to the shoe company. Still not hearing back after a week I emailed only to be rudely addressed by a Lisa. When I explained to her the situation with the customer service I had received I did not get a response. I again Called the store and the nice sales girl assured me that she would call the owners right away. Still not hearing back I sent a follow up email only to be rudely address again by lisa who then tried to place blame on me for being rude to her staff. This was outlandish to me. As a business owner myself I pride myself on customer service and would never place blame on a customer. It will ultimately be the stores loss, as they have completely lost my business/ I spoke directly with Mia Mooz and they are taking care of the situation for me. I am still a prime supported in shopping local, and will continue to do so. I would advise you to shop many other places then this run down poor quality store. Dragon Fly, Strut, Midnight rambler,: are all in the neighborhood and offer 100% better customer service as well as better quality items. Don’t waste your time at this store.
I love the variety of Royce's Hoodies. The statements on the Hoodies definitely make sense. Some are very humorus. They also sell very fast.
We went in with our son knowing long boards are spendy, but our knowledge on quality is 0%. The young man we spoke with explained the difference between boards, and warranties. Our son was thrilled with our purchase, and my wife and I felt very comfortable with the whole experience. Thanks guys
Do not ORDER from these people!! You don't get anything that you asked for. They snag pictures off of websites and post em here THEN they send you something that looks NOTHING like the picture!!! I swear they run these sites like sweatshops! YOU'VE BEEN WARNED!!!
Great location with friendly staff and I can always find unique items. My favorite Denver boutique.
Horrible customer service never going back
We have been going here for a long time and love the new store and location. They have a excellent selection and something new everytime we go in. The customer service is outstanding and that is pretty hard to find these days !
I've had almost all my work done here and all my not so great work redone by them. Fantastic prices for awesome work, highly recommend this shop for all your tattoo needs!!!!
I've worn hard orthotics from several foot doctors, but the custom orthotics I got from Chris are exceptional. I'm back to running 15 miles per week - thanks.