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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Payment method
amex, discover, master card, visa, all major credit cards
Neighborhoods
South Denver, Washington Park West
Other Email

Categories
Veterinarians, Pet Services, Dog & Cat Grooming & Supplies, Veterinary Clinics & Hospitals, Animal Health Products, Pet Grooming, Pet Specialty Services, Veterinary Specialty Services, Pet Boarding & Kennels, Kennels, Veterinarian Emergency Services
Other Information

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Wheelchair Accessible: Yes

Takes Reservations: No

Outdoor Seating: Yes

Specialties: Pocket Pets, Small Animals

Drive Through: No

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Reviews

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anon_h

07/20/2010

Overall
Incompetent front staff, rude, expensive

Lame lame lame! I called this place to refill a prescription supplement for my dog and they couldn't have been more lame about it. The first conversation went something like this:



me: I'd like to order some more Dasuquin Soft Chews for my dog. Just like last time.

WPV: I don't know what those are.

me: You ordered them for me last time. Can you please do it again?

WPV: Let me ask someone.

(wait a few minutes)

WPV: What's your name?

me: (insert name here)

WPV: Which animal is it for?

me: (insert my dog's name here).

WPV: Ok. It should take a day or so, I'm not sure. So we'll call you when they come in, ok?

me: Great. Thank you.



5 days later...



me: Hello. I ordered Dasuquin 5 days ago and you guys said it would only take a day or two and you would call me when it came in. Is it in?

WPV: You were supposed to call us.

me: How would I know it was in???

WPV: Well it's here.

me: I'll come pick it up.



One day later. I go in to pick it up.



me: Hi, I'm here to pick up the Dasuquin I ordered for my dog.

WPV: What's that? I've never heard of it.

me: Well...I ordered it and you guys said it was here.

WPV: Let me go ask someone what it is.

(wait a few minutes)

WPV: Oh. Well, we ordered Dasuquin tablets for cats.



Ok - now let's refresh. I ordered Dasuquin soft chews for dogs. I had ordered this before from them. I have a dog. In fact, I have 2 dogs. I don't even own a cat.



What the f***??? There are enough competent unemployed people available right now! You'd think they'd be able to hire one or two of them rather than the incompetents they have working there now. That's just absurd!

denverresident1

07/06/2010

Overall
HIgh Prices Low Service

Siince Dawn Metzger retired, the only thing this practice seems to care about is money, All the prices doubled and tripled and the new vet is pretty abrupt and unpleasant. We got invoices with no detail, and they basically charge you to breath in their waiting room. They were also pretty unpleasant to my 9 year old daughter, who wanted to understand what was going on with her dog. Rather than comfort her, she left each visit feeling scared for our dog. Get a new vet. We did, and they are great (Pets on Broadway). Skip this high price low service practice.

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