United States Postal Service
3800 Buchtel Blvd, Denver, CO 80210
Phone: (303) 759-5794
Fax: (303) 759-5706
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Lady called "Bobby" OVERCHARCHED me and REFUSED to check my international package saying its no more here without checking it. (It was there only which I picked it up after talking to USPS customer service and doing complaint against her.)
Explanation: The lady behind the desk named "Bobby" is the worst person ever. She is rude, unfriendly and overcharged me for the first class parcel that I needed to deliver. She forcefully used the mailed cushion cover when I said I don't need it and charged me extra for the first class parcel. The worst is yet to come as below..
I also had an important international package which showed online that it was arrived at this UPSP and which was "undelivered". When I gave "Bobby" the tracking number and status printed, she directly told me that it is already on its way to return back to India and she can not do anything. I was like-- " how can you returned it immediately since it was arrived in the post office just 2 days back and that too undelivered. Is there any way you can check it and let me know anything about it, since it was arrived in your office. She said NO. She also mentioned she need to go to lunch in next 3 minutes.
I was very stressed, as the documents were important and I had a deadline to submit it. I went home, call USPS customer service and the person told me that the parcel is still in the same office. Wow!!! I went back and asked that I need to speak with Manager "Trudy". The manager refused to come so the mailman came to help and he easily found the parcel. The address and everything was right and still USPS stated UNDELIVERED.
When I asked for complaint/feedback form, the mailman gave the black paper teared. I asked that I need the official form, then he said we don't have one. The manager "Trudy" was available as he was continuously going back and forth to ask her but she refused to come. She did not had the courtesy to come personally to talk for this horrific experience.
After reading the other reviews, it would not be difficult to note that the international people are treated NOT right, their work not done and/or are overcharged for the services. SHAME on this post office and trashy people working there as "Bobby" and manager "Trudy"!!! XXXX
OVERCHARGES! I run a small publishing company. Occasionally, i get an order for international shipping for which I get a quote. For some reason, the person behind the desk decided not to term my package 'an envelope' but rather 'a parcel' because it was wrapped in cardboard even though it fit easily through a mail slot template WHICH SHE SHOWED ME. As a result the cost was more than twice the cost. Meanwhile the post office by my day job had no problem terming the package "envelope" and away it shipped. I will not be using this post office again.