T3RG Motorcycle Schools
4261 Federal Blvd Ste 100, Denver, CO 80211
No coupons available
The owner of the company is absolutely wretched. Both times we talked on the phone she was unpleasant and immediately confrontational. I called to reschedule, and she got confrontational to the point where I had to take a step back and explain to her that I wasn't trying to get in an argument. I had to pay $150 to reschedule. I tried to do the homework at 7 on the Friday before my course, and realized that the booklet required isn't available online. It's 2016, get with the times. So I show up and explain to the instructor, but the owner kicked me out. We talked on the phone and she was extremely rude. I don't understand how a company can operate with zero standards for customer service. She started to curse at me on the phone until she eventually hung up after I told her I refused to pay another rescheduling fee. Apparently they do not care about sharing the joys of the road with new riders. They simply see you as another dollar bill.
I arranged for specific days off to take this class costing me an additional $200 dollars (before tips) on top of the $320 they charge for the basic rider course. I made two mistakes. Deciding to go through T3RG and setting the date of the class for Super Bowl Weekend.
With less then 24 hours until the class they emailed me and canceled because it would be too cold.
It was 50+ today.
I requested they refund my money since i cannot reschedule more time off and will not be rescheduling the class.
They refuse to refund.
Additionally since today was so warm i rode around and even went to Range View High School and it was perfect.
If you use them be aware they may simply not feel like teaching you and decide to cancel your class and keep your money.
If you try to reschedule with less the 24 hours they wont let you with out charge.
If they want to watch football and give you under 24 hours notice they still expect you to pay.