Nice Guy Movers Denver
1312 17th St, Denver, CO 80202
Fax: (888) 435-1939
Customer Care: (888) 282-2520
They don't even deserve a star. This company is a joke!! Not only did I call and schedule this two weeks early but the day they were to send a team of 3 out to move me less then 5 miles, I was called the day before and asked if it would be okay if they moved up the timeline from 8:30 to 7:30am. I was excited, sure then I could unpack all day. BUT, this is where things went very very wrong!!! First the driver was 30 minutes late and I never received a phone call stating when he was going to be there...next no one in the local office would answer my phone calls, even though they say they open a 8, LIE # 1. Second I had to call the FL dispatch and they are the only interaction throughout this process that was okay, to call and get the local company on the phone!!! Now it was 9:30 the driver calls and says he didn't have gas so he should be there in an hour, immediately after the local office calls me and says they had to unload their truck for a haul last night and then the FL office calls and says the truck had maintenance issues all morning......REALLY? They can't even get their lies straight. SO FOUR hours after my scheduled time they finally show up! What a job a team of unprofessional men who thought inappropriate comments were okay. Then I get told the amount they quoted me was wrong oh and by the way for each piece of furniture they wrap and pack it's an additional $25, WHAT?! I was never told about this and this usually comes with the price of moving! Then the driver made the comment "I'll take care of you can waive it, but you need to take care of me and my guys, with a large....tip". Excuse me? Third, after all this crap happened it took then longer then expected, way longer.....I called the local office and requested a discount because it was their fault they were late, didn't bring the tools I would them about (to break down some furniture), and we unprofessional. I was told by the end of the day to call back and I would receive 25% off my cost......wow after inconveniencing me all day that is what they would provide. I thought okay, I can work with that until they moved everything into my new place.
That was a disaster! They obviously don' know how to load a truck, I had damaged pieces (of oak furniture not particle board), they ripped my exercise bike seat,and because they were now late dumped all the boxes regardless of what the were labeled into the family room and garage. I had to move everything myself after....glad I paid someone to help me. Upon closer inspection they put furniture together wrong, chipped more pieces then I knew about, and still demanded a tip at the end. Seriously?! Obviously I was very upset with this and still am! I called to get my discount, no one answers....go figure. Instead I play phone and email tag with their crack customer service team....joke....and they inform me that I will get nothing until I have a claims assessment done....I sent it in only to find out it is a guy they trust...um really if I had a bad experience with you do you think I would let a guy you use in my house? So I called to back and Joyce told me nothing could go forward until I did. I phoned her person and asked if he could maybe come after 5 or on a Saturday his reply was "It's five-a-clock somewhere on Saturday honey, just so you know"...so I decided nope he is NEVER coming into my home. I called Joyce back and after another series of phone calls and emails she finally agreed to refund a portion of the cost back to me.......right this is now 2 MONTHS later and they HAVEN'T done anything. DO NOT USE THIS COMPANY!!!!! UNPROFESSIONAL, NO COMMUNICATION, AND YOU CAN'T TRUST THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FIRST OFF THEY DONT EVEN DESERVE THAT ONE STAR. I would say that they told me it was going to be a $100 deposit and that they would be at the location at 8:30. After being givin the run around, oh I keep getting their voicemail to oh they will be there in 20 min to ok go home and wait for me to call you then an hour later the driver calls and says that he will be there in 45 min which would be now 12:45pm. I told him to head on over but now I have missed my other apts. due to this situation, he then replied, well we had another job to do and we are trying to get there as soon as we can" and it was not said politely. I told him that I wasn't aware of any other drops before me. I WAS TOLD THEY WOULD BE HERE AT 8:30AM. This man took that as I was cancelling so he called his dispatch and said I cancelled my apt. because I had another one to get to, so they sent them out to another job while im sitting at my storage unit waiting for them. Now long story short I was hung up on and then finally refunded my money with a very PATHETIC APOLOGY. Thank you Nice Guy Movers for all of your wonderful, BEST IN THE WORLD SERVICES TODAY!
I thought moving to another neighborhood was going to be a foolproof activity but after realizing about the packing, wrapping and setting process I discovered that I was going to need moving help, I called several Denver movers but they were too expensive until I found Nice Guy movers that offered a got rate and a complete moving service. I could not do it without your assistance, thanks!
Pro packers!! I had my mouth wide open seeing how these guys packed all of my stuff with such practice, they were quick but also very careful when doing it they quilt padded all of my furniture so they would get scratched or damaged and once we got to my new apartment they unloaded the truck quickly and placed everything where they belonged just as I had told them to do so. Great services.
02/24/2012Provided by Citysearch -
By far the best moving company is nice guy movers, for me they did an incredible job and I would like to refer them, they will turn your move from a tedious and stressful situation into the most relaxing and enjoyable moment, you wonâ??t regret using them.
All thanks to Nice Guy Movers. Thanks to this outstanding moving company the day of my move I did die, ja ja ja, I was so relaxed seeing how they had everything under control and how they knew exactly what to do. They packed everything pretty quickly but obviously making sure that everything was wrapped the correct way and loaded in just a few minutes. Once we got to my new place they put everything in their spot and all I had to do was lay back and let the professionals’ work. Fantastic!!!
02/10/2012Provided by Citysearch -
Hiring Nice Guy Movers best decision. After 6 months of charring an apartment with my best friend we had to move again due to a lot of problems we were having in our old apartment, since it was so recent from our last move we knew that we couldnâ??t get out friend to help us out this time, so we decided to hire this moving company, and from now on every time I move I will hire them, no more friend movers everything was perfect and organized in less than 3 hours awesome job guys!!!
02/02/2012Provided by Citysearch -
You guys saved my life. I want to tell you my story with Nice Guy Movers Denver; I had already hired another company which I will not name. The day I had to move from my apartment they decided not to show up, with all my stuff packed and everything ready to go I had no idea what I would do. Who could I call to take the job immediately, fortunate for me my neighbor gave me these guys number who I called up and in no more than 30 min they were at my place ready to get working. Thank you guys if it werenâ??t for you I would probably still be on the streets waiting for the other guys to show up.
BEWARE! This company is actually owned by 67th ave movers of denver. They also do business as neigbors moving and father and son. They have 89 complaints with the BBB and a F Rating. Their office is a virtual office, and their phone number goes to florida.
The day my family and I planned to move to that new and huge house, we were extremely happy but the moment we started to organized all those things, we realized that we did not want to pack them by ourselves. In that moment we contacted this moving company and things were incredible done! I started to enjoy our new house in a shorter time! Thankssss!!!!
This moving company is definitely the only company we will use in the future; honest sales personnel, no hitch and no hassle from part of the movers, they arrived ready to work, showed great skill and stamina, also knowledge and experience. All of our items, whether they were delicate or heavy, were transported safely to location. Thanks a lot you guys, I will recommend you to everybody I know.
The movers were really helpful and efficient at lifting and carrying heavy stuff, they endure harsh weather, which isn’t a nice endeavor at all, but one the movers faced with professionalism. They made sure that none of my boxes goy wet or scuffed. They were great at lifting heavy items and placing them in the truck with swift skill. Thanks a lot you guys for a very smooth and safe move under some difficult conditions.