National Car Rental
24530 E 78th Ave, Denver, CO 80249
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Renting from National is always an easy and pleasant experience. I am an Emerald Club member, so all I had to do was make a reservation, pick a car off of the Emerald Aisle, and show my ID and the car's hangtag before I left. As a member of Emerald Club, you are able to take any car off of the Emerald Aisle as long as you booked a medium sized car, which we did. So we managed to get a 2016 Jeep Latitude with 4 wheel drive instead of the one we reserved, which worked out much better for the snowy drive from Denver to Vail.
Because National is an Enterprise company, we were able to drop it off at an Enterprise drop-off location, which was more convenient for us because of where we were staying. This is also made easy - we just had to park the car in the designated location and put the keys in the drop box. That's it! The fact that I consistently have good experiences like this and have my company's contract code (to give me a discount for National) ensure that I will keep renting through National in the future.
Getting the car and returning it was very fast. Unfortunately, there is usually no/limited selection of small cars. I am small, so a big car doesn't work for me (even if it's a free upgrade - it's like wearing L/XL clothes for a Sm sized person - not a good thing). With extra clothes under the butt so I could see above the steering (with seat adjusted to best possible setting), I drove off. The car (Nissan Altima) worked well and was otherwise trouble free.
I have using National for the past year for both business and leisure and it is always with ease and the service is 100%. Everyone at National always has a smile a thank you and what more can we do for you! Well National, Thank you for always being there! Ready, Willing & Able!
As an Executive Member with National, my most recent rental in Denver was the worst experience I've had to date. I arrived at 11:30am on Tuesday 1/10/2017, and there were only two ugly Caravans and defective cars in the Executive area. The defective cars included one with "no keys" written on the driver window, and one whose trunk wouldn't latch to stay closed. The two Caravans were both dirty outside, and I didn't realize it until after I started driving, but the one I accepted was also dirty inside, not having been vacuumed. At the end of my four day rental, when the agent inquired regarding my experience, I noted that the car drove acceptably, but I was disappointed that the car was filthy. She gave a brief "sorry" but then shrugged it off and provided me the full rate receipt without further comment. This was a surprise to me since prior National experiences were very positive. If this were my only reference, I'd abandon National.
I travel extensively across the US and have loyalty program cards at almost every rental car, hotel and airline there is. National is hands down THE BEST. Service, reservations, auto selection and overall, best in class Company. I will never rent from anyone else again. Thank you National!
WOW what quick & easy rental with the asile! The only reason for my selection of 4 stars & not that of 5 is because the selection of the aisle was very low when I arrived, now given the day of my rental was however late on christmas eve Im certain other days would be much better on their selection. Would recommend National to everyone looking for convenience and fast car rentals. I will be using them again for certain!