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Email
Extra Phones

Phone: (303) 348-1721

Neighborhoods
Denver International Airport, Northeast Denver
Categories

Reviews

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socialnaz

08/07/2012

Overall
CAUTION: Prescott, AZ flying o...

CAUTION: Prescott, AZ flying on Great Lakes Air to Cortez or the reverse: Service is being discountinued after Sept.29. Book online for any date after 9/29, Website lets you book, takes your money & then will not fly you to Cortez. You Get Voucher ONLY! They let you book a date that they know they are not flying to a city that is being discontinued on their route and then will only give you back a voucher...."You booked a non-refundable." So Tough.....LUCK!

DUMB & ZERO CUSTOMER SERVICE!

Sprock

07/10/2009

Provided by Citysearch
Overall
Im so Thankful

Vacation was great Golden was a lot of fun. We had a rough start though my Mom was included in my vacation package which included an airline ticket to Denver, CO. We were flying out of Burlington, IA on very small plane(Beachcraft) from Great Lakes airlines. My 75 year old mom, 12 twelve year old son and I were sitting on the plane preparing for take off. Suddenly my mother starting having a major panic attack due to feeling clostrophbic. Although I know my mom did not are for enclosed spaces I was not expecting that! The pilots were wonderful and so helpful in the situation. The pilots escorted her off the air craft and we all talked for a few minutes as they tried to comfort her the best they could. Nevertheless my mom decided not to go. I understand there is probably no way to get a refund on her airline ticket to Denver but I am so appreciative for their kindness and patience they demonstrated.

Details

Phone: (303) 348-1708

Address: 8900 Pena Blvd, Denver, CO 80249

Website: http://flygreatlakes.com

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