Cherry Creek Shade & Drapery
2438 E 6th Ave, Denver, CO 80206
|Mon - Fri:|
Cherry Creek Shade & Drapery went above and beyond with their customer service, product, and were very professional. I had shades and drapery installed through out my entire home and was very happy with the entire process from beginning to end. I had no clue what blinds and design would fit each room best, but thankfully their interior designer (Kelcy) had amazing ideas that were just what I was looking for. Everything fit perfectly, was installed correctly, and the price was exactly what I was quoted. My experience with this company was excellent, and would highly recommend them. Thank you Cherry Creek Shade and Drapery for an outstanding experience!
Cherry Creek Shade & Drapery,
""Thank you for your excellent service and repair of my roman blind. I originally purchased the blinds from 3 Day Blinds and was extremely disappointed in their lack of customer service and inability to help repair the blind.
Cherry Creek Shade & Drapery came to my house to pick up the shade and provided an extremely reasonably priced quote and professional repair for the blind.""
06/06/2011Provided by Citysearch -
I have had cherry crek draoes and blinds work on all of the homes we have owned in denver. i ahve always been very please with the service I recieved and the beautiful drapery. There have been a couple times where i had to wait a little longer then expected, but all i can say is that it is well worth thw wait! The amazing products and the wonderful owners will keep me coming back for years to come!
06/05/2011Provided by Citysearch -
I just moved into my new house about 6 months ago and the place really needed some help. So I call Cherry Creek Shade and Drapery. Bonnie came to my house with samples and products they carry. I decided on remote controlled blinds for my whole house. Bonnie was so fantastic and professional. When it was time for the blinds to be installed Doug came over. He was so wonderful to me and my partner answering any questions we had and getting the job done very fast. It was the best in home service we have ever had and plan on using them in the next month or so for any other decorating needs. Thank you guys so much! If you want an amazing looking house call Cherry Creek Shade and Drape!
04/13/2011Provided by Citysearch -
I am shocked that anyone would give this wonderful business less than a glowing review. I've used them three times and their prices have been reasonable, Bonnie is great, and there have been no problems whatsoever. I'm looking forward to using them again!
03/31/2011Provided by Citysearch -
They got the order wrong, tried to blame me, and tried to charge me 20% more for their mistake. They damaged my windows during installation, ignored the problem until I insisted it be addressed, and insulted me by the windows were cheap. The drapes were expensive, but the workmanship was terrible. There were threads sticking out everywhere, the seams were uneven, and they ignored the pattern so that it was not symmetrical when they finished.
The owners are rude, unprofessional, and condescending. In fact, when I challenged the owner, Bonny Kerschner, over the damage, she not only refused to compensate me, she told me, ""I think you were trying to get out of paying for these drapes all along."" Imagine a business owner telling you this while you stand in front of your own property that they damaged.
Also, the BBB rates them as A+. DO NOT BELIEVE IT. Either they bought that rating or they've done to others what they did to me. They wore me down to the point where I don't want to fight anymore. This review is easy to write, so that's as far as I intend to go, but please take my advice and the advice of others on this site.
Stay away from Cherry Creek Shade and Drapery.
By the way, I wouldn't even give them one star, but this site requires a rating.
03/30/2011Provided by Citysearch -
Over three and a half months to get my shades. The order was wrong the first time, the installer damaged my original 90 year old woodwork, and they played it all as my fault, or that it didn't matter that much.
The owners are hot headed, one stormed out of my house and couldn't finish a conversation, the other hung up on me, and only after repeated calls did they finally talk to me to work something out.
I do not recommend this business.
11/10/2010Provided by Citysearch -
I agree with the other review from 2002! We had dropped off a blind to have the cord fixed and it took a full month to have it repaired and we had to call them numerous times to check on the status. And it cost us $75 to wait a month to have a cord repaired.
Ridiculous. I would shop around and find another business that values customers.
09/24/2002Provided by Citysearch -
I had a terrible experience. My window coverings were ordered incorrectly twice, causing a one month delay. When they finally arrived, the installer did not show up and wanted to charge me $100 to come back at a different time. He even yelled at me and indicated that the whole thing was my fault. Avoid these rude people like the plague. Go to Home Depot.