I have to agree with the other reviewers. So far this company won't admit that there is an issue with their games; therefore, they won't fix the problem either. Purchased a dragon during one of their events, I noticed 2 weeks later the dragon is gone and now they're saying I never bought it. Customer service keeps sending emails practically calling me a liar because they supposedly "checked my game." I know what I bought and if I wanted to try and cheat you out of something, perhaps I would've tried it with every event that's gone on, not just twice in 5 years when there was actually an issue. And I wouldn't have purchased rings for nothing. GET NEW CUSTOMER SERVICE AGENTS!!!!
Serving the Denver Area.
2347 Curtis StDenver, CO 80205
From Business: Rocky Mountain Tech Team provides small to mid-sized businesses with full-service information technology support for PC or Mac-based computers, servers and networ…
I agree. The design of the Dragonvale, wasn't well thought out also. They are thieves and liars. Getting the players to pay for gems, in order to purchase certain dragons, and the fireflies for the firefly event, is dishonest and unethical.
Awful customer service. You explain an issue to them, and they respond with lies or don't respond at all. These guys are crooks.