First let me tell you the above rating is for this store and this store only. I ended up at this corporate store after 2 days of sheer hell on the phone with customer service. The first person, I'm sorry to say was just a rude jerk that wants a paycheck and does no work, I also spoke to a manager, or that is what he titled himself. After 25 years in banking in the Quality Assurance Department if one of our employees ever treated a customer the way I was treated they would immediately be dismissed. Sprint as far as I am concerned has NO customer service. So if you do decide to go with Sprint I advise you keep the address to your corporate store very handy. These are the only people that will help you with any problem. If you call the customer service expect to be on the phone for a long time with nothing but frustration and transferred or mostly dropped calls. Last week I called on Monday at 8am and was exhausted, frustrated, and had no outcome at 10:45am. Following day worse.
Working with Will made my new cell phone purchase the best experience I have ever had. He was knowledgeable, took time to review my account and saved me money after reviewing my outdated plan. Every other store I had been in rushed through and never gave me any advice or guidance. He helped me every step of the way. It was a pleasure as well as a relief to be treated in a respectful, kind manner. Thanks Will! Laurie
One of your stores took my old phone # and told me I could not have it back .I called the FCC store # 275 My name is Thomas Mekan I opened a joint account with someone to get the deal and we separated the account and they will not give me back my old # I run my small business off that # the # is 720-324-1998. the # they gave me is 720-709-8023.Can you help me with this.
Mr. Matthews is the boyfriend of an old disgruntled employee. Digitech Communications currently has an A rating with the BBB, and we work very hard to make sure our customers leave happy! That's why we've been in business for 25 years. Come check us out!
very nice store with honest stuff, will go here for all my phone needs