I highly recommend avoiding this for both renters and property owners. As a occupant of a property managed by this "company" I can say I have never had such lack of communication, poor customer service and service in general. I moved into a property a year ago, a couple wanted to break their lease and it was the exact area my girlfriend and I wanted to move in. We had done a walk through while the previous owners still lived there. We liked it so signed a lease, they moved in a month and we moved in. The carpets were dirty so they offered us $100 credit off first month rent saying we could have carpets cleaned for that amount or just keep the money. Then we lived there, it seemed like every few months our manager changed, when we tried to contact needing help we were told a different person would help us. We requested house maintenance a few months ago about drawers that were built into closet and broken toilets. I ended up mostly fixing the toilets myself and the drawers have not been usable for 2 months. When deciding to renew our lease we decided to look elsewhere. Now we have shopped carpet cleaning and finding the cost is 3x more then they offered us credit and they wont let us do it ourselves. They then wanted to show our house before we moved, in the lease it says they are not responsible for stolen or damaged items during these showings but sent a rude email asking we be vacated during showing times!!! I have lived in 3 homes with property management companies, this was the worst, unless they are doing it for free I would find someone else to list your home with.
If I could give this company 0 stars I would. This is one of the most disrespectful, unfair, paper friendly, impersonal, unprofessional, downright horrible companies I have ever done business with. I would run far, far away from doing ANY business with them. They have unfair practices and the owner, Kathy Worley has to be one of the worst property managers I have ever had. Do yourself a favor and look elsewhere. I ended up having to take this company to court. It got THAT BAD. There are so many other property management companies out there. Do your research. Do not get caught up with a company like this.
ARCM provided a Free Estimate with one call. They were at our property with two hours of our call and provided a estimate on the spot that was very reasonable. Give this company a call. they also had a way to see our investment property progress right on there website. It was amazing what they did for us! Thanks ARCM