Quick, easy, and quality work. The team at Big Rock was great dealing with my insurance claim. The dumpster and roofing material were delivered on Monday and they were done with the whole roof on Wednesday. They even put up some nice new gutters that were already painted to match!
10155 W Kentucky DrDenver, CO 80226
From Business: Red Rocks Exteriors is a full service storm damage restoration company serving the entire Front Range of Colorado. Our services include: Roofing, Gutters, Siding,…
A portion of my parent’s fence blew down and they needed it fixed right away. Per his contract, he was to build a new gate, replace nine posts, and install some metal material on the fence (to keep the dog from chewing on it) for $1,675. He just put up new posts alongside the old ones. He didn’t even take the old rotted ones out. Ken Garcia said he would issue a refund of $300 since he didn’t install the metal which was clearly stated in the contract. He said he would mail the check but it has now been close to two months and this guy just dropped off the face of the planet. He stopped answering calls, texts, and emails from my parents. Our last resort was to go through the Better Business Bureau to get this resolved. During the first meeting with my parents, he told them he was BBB accredited. Here is a link to the BBB showing he is NOT accredited along with his “F” rating. http://www.bbb.org/denver/business-reviews/fence-contractors/keng-fence-in-denver-co-90230171/
My initial meetings with Evan went well. He was at the initial roof inspection and explained everything along the way. After the job was completed it took a little while for the inspection and for BR to fix the issues the city inspector had. But the office team worked hard to finish my job in a timely manner once I contacted them with the issues.
Big Rock gave us a fair estimate and stuck to it. They were able to finish our job in a day once the materials were delivered. We are satisfied with quality products and superior service.
Had decided to give Big Rock a try in early 2012 to see about replacing a worn and damaged roof. Inspectors were quick to schedule an appointment and worked around my hours. After finding out that there was not enough qualifying hail damage to warrant a replacement, I was told they would keep my info on file and contact me back when a possible qualifying storm came through my area. Fast forward to spring of 2014 and they contacted me again, this time wind damage qualified for a replacement and the whole process was start to finish in 3 weeks. My only real hangup was with my insurance company. Super efficient, great communication, and well handled. Will use them next tax time for my window replacements as well.