Like every other reviewer... Yeah they pretty much suck, and they don't care. Called again this afternoon to complain about them missing my Thursday pick up. "Customer Service" chick said there were no containers out at 4:29 when they came by... I said somebody was lying because the trash had been out since Wednesday evening and was still out there... She put me on hold and said they would pick it up today... Guess what? It is 7:00pm and it is still out there... Office is closed until Monday. The only thing worse than the service is the lack of follow-up customer service. Avoid these people if possible.
1441 W 46th Ave Unit 11Denver, CO 80211
From Business: 1800-GOT-JUNK? is your full-service junk removal company. We offer junk removal services for your home or business including offices, retail locations, constructi…
Denver, CO 80201
They only picked up my trash 1 time in 5 weeks!!! Ridiculous!!! I would give them 0 stars if it was possible!
Garbageman was bad enough. American Disposal, the company that bought them out, is just as bad and worse. They insist on us having your trash out by 6am but they don't show up until after 3pm or some weeks, never. Two weeks in a row they missed our pickup. Both times we complained. They called me about my complaint then hung up on me while I was explaining the situation. Clearly, they do not care and seem to live off those that are not as concerned. It is as if they simply changed the name and kept the poor customer service. Too bad we can't rate a zero.
Zero Stars if I could, their customer service is horrible. Managers are not around when they are required and they have no intention on doing anything to satisfy the customer. This is the worst trash company I have ever dealt with.
My name is Eldon, a disabled Navy veteran..I'm writing this review about waste connection because I am not at all happy with there service. They would take all my garbage as long as it was bagged. And in there can. I could also use my own cans,bags,yard materials grass clippings. Anything. As long as it wasn't building materials or concrete..well. What a lie. I put out my own can. Half full of grass clippings and put it out for pick up. Well.they wouldnt take it cause it wasnt bagged and too hravy for there men to pick up my can After 3 back surgery's. I dumped the can out in my driveway. And bagged it up. Put it in there can. This was so very hard on my back. But was told I had to do it. I even explained my severe back condition. They not only didn't care. promosed topick it up thursday, friday and then today monday Well. They lied again. I want out of my contract. What a way to treat a disabled Navy veteranEldonWaste Connections of Colorado - Denver, CO, United States
Worst trash company ever! When I first started with them they were great, the guys knew my name, always here on time... in the last 6 months they've gone to not even coming to pick up the trash for weeks or only picking up 1/2 the trash! Not sending invoices, demanding late payments. On top of that...then they request payments for the weeks that they never showed up!The customer service tells you that the pick up guys are coming - who never show up!!! Are you kidding me???!!?!??! WTF! So glad I cancelled service.
Worst company ever! They said I should receive my trash bins in a week. It took over a month to arrive. When the trash bins finally arrived they accidentally gave two sets. They told me to leave the extra set outside and they would pick it up within a week. Over a month later they finally removed the extra bins. This delay was not OK since I live in an HOA and can not leave trash bins outside for long periods of time. On trash day the week after they finally took the extra set of bins, they decided to randomly take the bin I was supposed to keep. I've called countless times throughout this whole nightmare. Worst customer service. They always say they will research and call me back but they never call me back. I canceled service with them and they never gave me the refund for services I never received.