June 20, 2017Run Number: 17-5238Date of Call: 5/9/2017To Whom It May Concern:When the paramedics came to help Gary when he fell in the bathtub, he was already seated on the toilet. With the help of a neighbor I was able to get him out of the tub and have him seated. The paramedic that was larger of the two helped to get Gary to the living room while I was trying to dry him off. They put him on a make shift stretcher. The paramedics weren’t prepared to lift him out of the house and put him on the gurney. We had to get neighbors to help carry him to the ambulance.I would like to say for an ambulance service, your service that night needed a lot to be desired.Pamela NewmanPSThe police or the fire department did not respond.