Re: Ulta in Denton, TexasMay 10, 2014 was Prom for Ryan High School in Denton Texas. I booked appointments for hair & makeup 3 weeks ahead of the prom. 2 weeks before the hair stylist, Chantal, called & said it was her brother's graduation night but she would book with an alternate stylist and text me the details. I encouraged her to alternately book us as family is always first. I told her to move us to earlier rather than later as we live so far away. However, I never heard back from Chantal. So, on the next Saturday morning, 1 week before prom, I went into the store to confirm appointments. I was told my daughter's appointment was moved to Margaret (the mgr) and confirmation would be texted to me. NO text received. I called on Wednesday, 3 days before prom, to confirm and was indeed confirmed for 3:30 with Margaret. We arrived for our appointment at 3:25. Margaret was just beginning another girl's hair, the makeup artist (Bailey) was two girls deep. I asked it they were going to get to my daughter in time for us to get home and dress as we live out in the county. Margaret said "Well, we ARE under staffed". Well hells bells - no kidding. We ended up leaving. I drove right down the street to Great Clips at Oak Tree. I told the ladies there what happened and those women had a plan in place in about 15 minutes and my daughter in a chair in another 10. I ran up the street and bought makeup brushes & some products (from Walmart) and we left an hour later with my daughter looking amazing. She looked like a goddess. I'd send you some pictures to see, but Ulta will never see her, or my $$, again. Ever. BTW - I spend about $200 every two months on products for my family. Say good-bye to that!You need a new manager in that beauty salon. GREAT CLIPS saved prom night , and thus Ulta's bacon. You should send them a Thank You card for bailing you out... because I'd be calling my lawyer on Monday morning if prom had been ruined after all I'd invested in it.My new mission for the coming weeks is to cross-post this story everywhere that I can find a blog to do so. The Ulta-Denton Texas store beauty salon is terribly unprofessional. The unsuspecting need to know!
1. Ulta Beauty
Re: Ulta in Denton, TexasMay 10, 2014 was Prom for Ryan High School in Denton Texas. I booked appointments for hair & makeup 3 weeks ahead of the prom. 2 weeks before the hair stylist, Chantal, called & said it was her brother's graduation night but she would book with an alternate stylist an…
2. Ulta Beauty
Me and my girlfriend (I am Hispanic and she is black) went to this ULTA specifically because it is the closest one to us. We were harassed by staff who were supposedly providing "customer service". And on our way out of the store, after making a purchase, we saw police officers standing outside.…
12. Ulta Beauty
I went to the Ulta Salon for a haircut and to get the "ombre look". I was really indecisive about what color I wanted my brown hair to fade into but my stylist, Nuvia, was so helpful and picked out the perfect toner for my hair. She took her time when bleaching it and I love how it turned out. w…
13. Ulta Beauty
Horrible. Wouldn't even give it one star. I called to book an appointment for the next day. Got there and the lady told me I never booked an appointment. I made sure I was at the correct location and everything. No idea how that happened. So she apologized and booked me for another day and i als…
15. Ulta Beauty
Ulta is a good place to get professional hair salon products. They have a big selection of hair brushes, curling/flat irons and blow dryers. Prices start out as low as $15 and goes up to professional prices of $300.
20. Ulta Beauty
My old hairdresser is now to sick to work so I had to find a new place. My sister uses Ulta and is always please. I was very pleased with the pricing and the final product. I was getting ready for my friends wedding and my hair looked great!
21. Ulta Beauty
This Beauty store has it all. from makeup to shampoos to nail polish and much more. \r My Hair Stylist DeAnna Rozenblum at Salon Difede sent me here to buy my shampoo and I got 32 oz bottles of shampoo and conditioner 2 for 25.00...\r great deals and they mail coupons to me now!