The key to risk-free outsourced services: Sound management principles tailored to specific customer requirements continuously improved to ensure peak performance and the highest levels of efficiency. With a strong foundation of proven processes, the expertise to efficiently organize and staff programs, innovative technology tools, and the agility to rapidly respond to customer needs, M1's program management principles ensure flawless mission execution from transition to mission completion. Finding, training and retaining the best management and technically-skilled personnel, makes the difference between operational success and failure.The M1 resource management approach uses proven recruiting tools and team-building techniques to maximize employee productivity, safety, and security. This reflects our mission focus and is proven through customer satisfaction. Measuring and monitoring of our task execution to internal and external standards results in high-quality performance. We use a process-driven, technology-based quality management system that enables preventive action, continuous improvement and eliminates risks. Based on customer objectives, ISO 9001: 2000, and Lean Six Sigma, our quality management system focuses on error free, cost effective service delivery. About M1 Services M1 Support Services (M1) is a service-disabled veteran-owned, woman-owned small business with a wide range of capabilities in aviation support services, logistics, information technology, training services, supply chain management, acquisition and facilities and equipment maintenance. We provide responsive, high quality technical solutions to a wide range of Federal Government customers including the US Air Force, US Army, US Navy, Veterans Administration, Department of Interior, General Services Administration, Internal Revenue Service, Drug Enforcement Administration, NASA, and the Federal Aviation Administration.