Knapp Law Office
625 Dallas Dr Ste 200, Denton, TX 76205
My friend called the Knapp Law Office in response to a voicemail he received. While on the phone he attempted to explain that he was leaving the country for good in a few days and wanted to know what his options were considering he may not be back for a long time. The woman began to *loudly state that he was at fault and she was tired of explaining herself.
After hanging up on the incomprehensible yelling, my friend asked that I drive him to the office. When we entered, I stayed near the front door until a *loud and rude voice asked if they could help me. My friend heard this, entered the side room and immediately apologized for the phone call. I continued to stand in the front near the window to this room where I had a clear view. This lady, who proudly announced she was Mr. Knapp’s wife, *loudly restated that she was tried of repeating herself. She went on a rant about how her foot was in a brace, she drives all the way from Fort Worth where she lives and that she works long hours because she cares so much for her clients who “don’t even care about themselves”.
She asked my friend why he couldn’t understand what she said on the phone and he calmly told her that it was because of the yelling. She screams “this is what yelling sounds like! I was not yelling!” before going back to her standard *loud voice. She finally retells him what he needs to know but she points out the judges “will really yell”.
Finally my friend comes out and I stand there just to make sure he got all the info he needs before we leave. The lady then yells at us through the window to “get off her property” and then threatened to “personally escort” us out seeing as we were “trespassing“.
I am not even a client and this woman both yelled at me and threatened me in less than 30 seconds. Seeing the other reviews, I guess I’m not alone.
* Read “loud” as you wish, but it really was needlessly forceful for such a “caring” human.
I had knapp handle two of my tickets and i got notice from them that my tickets had been dismissed. Well four months down the road i receive a letter stating that i had warrants. When i call the office they give me the run-around, and the receptionist is down right rude. Im sorry your salary is 7.25 but that doesnt mean you treat your clients like trash..
Look for another attorney.