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Gohlke Pools

Map & Directions
(9 Reviews)

909 Dallas Dr, Denton, TX 76205

(940) 387-7521

OPEN NOW
Today: 11:00 am - 4:00 pm
44
YEARS
IN BUSINESS
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BBB Rating
A+
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Hours

Regular Hours

Extra Phones

Phone: (940) 383-4070

Phone: (940) 591-9181

Primary Phone: (940) 384-7665

Phone: (940) 384-7665

Phone: (940) 891-0500

Fax: (940) 383-4070

Fax: (940) 591-9181

Brands
jacuzzi
AKA

Gohlke Custom Pools, Inc.

Categories
Swimming Pool Repair & Service, Spas & Hot Tubs-Repair & Service, Swimming Pool Dealers, Spas & Hot Tubs, Swimming Pool Equipment & Supplies, Swimming Pool Construction

COUPONS & DEALS

No coupons available

Reviews

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Lara2

09/16/2009

Provided by Citysearch - 
Overall
Gohlke Pools have great customer service.

Our experience with Gohlke Pools was a positive one from start to finish. They had excellent customer service. We worked with the same person from the design stage through construction. Everything went very smoothly and any questions or concerns we had during the building process were handled quickly and satisfactorily. Gohlke Pools has continued to provide good customer service after the building of our pool. We are very happy with our pool and happy with our decision to have Gohlke Pools build it. We are very pleased with the quality of the pool we had built compared to the cost and would recommend Gohlke Pools to anyone wanting to have a pool built.

bjowers

08/25/2009

Provided by Citysearch - 
Overall
Pool care for dummies

Most of the time I take care of my pool myself. However, when I can't get it right or when I am out of town I don't need to look any further than Gohlke Pools for help. These people know their business and they take great care of their customers. As a result, my pool sparkles!

jywhite

07/27/2009

Provided by Citysearch - 
Overall
Great Pool Company

I have made the mistake of using other pool companies in the past to do work on my pool, and then I found Gohlke Pools and have had nothing but great luck.

If you need a pool company for repairs or if you are looking for a pool. Give these people a call.

Thanks again guys

bb444

07/27/2009

Provided by Citysearch - 
Overall
great place to do business

from the moment i walked through the door i had nothing but friendly service and they treated as i belonged, like an old friend of the family. There wasnt one person in there that didnt know what they were talking about

poolfun

07/27/2009

Provided by Citysearch - 
Overall
GREAT POOL

From the time we built our pool a few years ago until now we have had nothing but great experience from the initial design, to the quality of our construction, to the service that we have had on the pool, to the friendly knowledgeable people in their store.

We were in the market a couple of years ago for a pool for our unique backyard. We entered Gohlke Pools late on a Saturday night and they were right there showing us all of the options. Then a day or two later they came out to our house and measured and showed us a couple of designs. After we had made our decision to go with Gohlke they came to our house again and painted the pool on the ground to show us what it would look like.

During the construction process we were called daily, it seemed like, and informed of the status and what steps would be next. In a little over 6 weeks we had a beautiful backyard retreat that made our neighbors jealous.

We have even had to use their service department a time or two and have had nothing but great experience using them. They scheduled up our repair right away and came when they said they would. The service man was very knowledgeable and he was very clean-cut.

Matt Gohlke even offers a free CPR training and other classes that help everyday people understand and operate their pools, that is how involved within the community these people are tops in my book.

All around guys 5 stars
I love this company and can't say enough about them.

jessb

07/27/2009

Provided by Citysearch - 
Overall
Excellent customer service

from the moment i walked in the door the people at the front counter were so delightful to speak to. when i had a question they didn't try to hurry me up. They actually took the time to answer my question and they're very knowledgeable about it.

Kirk88

07/25/2009

Provided by Citysearch - 
Overall
A Super Pool!

My wife and I (and our firends and family) love our Gohlke pool! They did quality work and stood by it. Always showed up when they said they would. When we went to fill the pool, our well water had silt in it. Even though they didn't cause it, Gohlke came out mulitple times to add clarifier and vacuum the pool until the water was crystal clear!
I could not recommend any organization more highly!

trex1990

06/22/2009

Overall
Exceptional Service

I called in late one afternoon with an issue on a pump. Not only were they very plesant on the phone but they had a tech come over that same afternoon and repair my pool. My party was saved and I have found myself a new pool company. THANK YOU, THANK YOU THANK YOU.

raypereira

09/29/2008

Provided by Citysearch - 
Overall
Unacceptable Quality Workmanship and Poor Customer Service

I would recommend you think twice before doing business with Gohlke Pools. They lead you to believe that they are a customer service friendly and a company who cares but when you call with concerns they ignore you. We have been raising concerns regarding the unacceptable quality workmanship with the tile and coping since the work was finished. Matt Gohlke has asked what will it take to make you happy and when you tell him, replace the damaged tiles, grout in between the pool tiles, replace coping that has been chipped beyond acceptable standards, he ignores you and continues with the building process. Matt finally agreed to come out to the house and he feels that the work meets industry standards. Matt also added, once there is water in the pool you're not going to be looking around picking out every little thing, you?ll be swimming. You?re at a serious disadvantage with Gohlke Pools because you pay for the pool prior to it being completed so they don?t have any incentive to do a good job and make you happy. They also caused significant collateral damage to the pool accessories, the aggregate pool deck and our adjoining Oklahoma Flagstone arbor deck. I watched the construction superintendent,, Nathan Caldwell, pour acid directly on to the aggregate pool deck and during the post plaster acid wash, they poured acid directly on the 19x19 flagstone arbor deck and power washed it with a John Deere 3800 psi power washer. They ruined the aggregate pool deck and not only did they burn/discolor the flagstone but the also blew out 40% of the mortar joints.

Don't let Matt Gohlke also ruin your family's dream of having a nice looking ""award winning"" pool. If you think for one second you want to do business with Gohlke Pools, do yourself a favor and look at our pool first. Please contact me through this review site if you would like to see photos or would like to schedule a site visit to see our pool.

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