The Jalapeno Tree Mexican Restaurant
3520 W Fm 120, Denison, TX 75020
Parking: Lot, Private
Cuisines: Caterers, Mexican, Latin American
Alcohol: Full Bar
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Average
No coupons available
Be the first to add a photo!
It's been 2 years since we have been there and so we decided to try it again.. took forever to get someone to take our order and we had to go to bar to get our drinks... our order was incomplete and not how we ordered.. the server was giving us reasons why.. I'm new they are slow blah blah.. just say that was our last time there.. we will never return again.. what a shame we live in Denison and have to take our business elsewhere and we also went late at night a no one was there and when we were getting in the car a huge roach was on the roof of the car.. wish we had taken a picture but it ran and so did we..
I can accept the bland taste & so-so quality of their food, but our last visit was a real eye opener! My beef enchilada had some sort of a plastic strip in it that could have easily caused a person to choke. It was about 3" long & about the diameter of a toothpick. I was lucky, I saw it before putting it in my mouth. I showed it to our waitress & she said it was a piece from one of their pot scrubbers. Apparently mine was not the first as she knew immediately what it was. Why & How did this get into my food??? They replaced my plate, but by the time the replacement got to the table, my wifes food was cold. I saw the manager walking around the dining area, but he never stopped by the table to offer any apologies or explanations. Apparently our satisfaction was not very important to him. I also used the comments section of their web site to inform corporate of this experience, & based on the fact that corporate never acknowledged my communication, they too must be completely unconcerned as to their patrons dining experience. I can live with the $40.00 bill for totally unremarkable food, but I cannot believe they are so unconcerned with the safety of the food they serve, or the health & safety of their customers. Never again would I eat there, & I will discourage anyone else from eating there as well!