Skid Marks Tire Pros
1800 S Range Ave, Denham Springs, LA 70726
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We had major scheduled maintenance work done on our jeep. It was not using or leaking oil before. Shortly after the jeep started leaking oil. We brought it back to Skid Marks and they refused to accept responsibility because we had not brought it back or called the next day. We told them we had not noticed it right away, but it had not been leaking oil before. The work they did required them to remove and replace a gasket, which if not installed properly, would cause oil leakage. The owner would not do anything to solve the problem, no compromise, no discussion.
I have been going to Skid Marks for the past two years after getting shafted by tire kingdom. The employees make a point of being friendly and their service has been very good. Both my vehicles now ride on Skid Mark tires. They call with the progress and the prices. No surprises.
Three times my vehicle has been brought to this place and both times the vehicle still has issues. The first time was to fix the cooling fans. They replaced the fans and we ended up having to have the fans tightened because it was loose. The second time was because the radiator started leaking shortly after bringing it there, surprise surprise. So we replaced that. Now today brought it in for tires and shocks and to check a few things. They messed up on basic things. And the shocks aren't on right and are clanking like crazy
The 5 star rating in this review must be from a relative or a friend of Skid Marks. I have been bringing my Company vehicle to the Denham location for the past year and have seen the customer service getting worse. No communication when I drop off the vehicle and I have to keep calling to get updates. They will also do minimal work and you have to bring your car back to resolve the problems. For example, I brought my car in for a tire rotation and to check out a tire noise and to repair something that had come loose on my rear bumper. I made an appointment to drop the car off at 8:30 AM. When I called around 3:00 PM to check on the car(because they don't communicate with you) they said it still hadn't been looked at. I got my car back around 4:30 and as I drove home, the car was pulling badly to the right and the bumper was not fixed. I called about the tire pulling to the right and they said to bring it back on another day to re-rotate the tires. After wasting more time waiting for them to take care of the tires, they said if it continues to pull to one side, it could be a bad tire, but they didn't have time to check it then. My original visit was to have the tires checked for defects, but obviously they didn't have time to check it at that time. They want me to waste another day with them. The tire is still pulling to the right, but Im going somewhere else from now on. I would advise staying away from these people. While I was waiting on my car, I saw 2 other people that had come in for re-work on their vehicles. I also intend to advise my Company against bringing in any Company vehicles for repair. Very disappointed with place.
Had a blowout on my truck and looked to find a tire quick. Saw the reviews of this place and Kinda made me gag I had to go there since they were the only ones with my size in stock. All I have to say is afterwards is I have no clue what the other posts were talking about!!! Those were the nicest and most honest group of guys I've had to deal with buying tires. I dealt with the owner Mark and I never had any issues and it went pretty quick for the amount of people in there. They didn't try to get me to buy the extra bull all the other places do. No complaints and will return!
I went there to get a plug put in a tire. Simple enough right? Wrong! They took over an hour and a half, copied down all my info wrong, didn't do anything I asked of them. Like check the pressure in the other tires on my truck. Almost broke my spare tire holder! And were RUDE through the whole ordeal. U will never go back! -Brian K.