No customer service after the sell, purchased a 2017 $65,000.00 vehicle from them. Made an appointment for warranty service, had my truck the entire day without a phone call and did not return messages. Finally get Paul on the phone and he tells me that they can't get to it until Monday and no there won't be a loaner. Go up there to get my vehicle and of course nobody is available from management to hear my complaint. The best part, my vehicle is on the lot with the windows down unsecured. Do yourself a favor and go to #Salsbury
I will never have my truck here for service again. I scheduled my appointment and it still took them 6 hours to do a hour and a half job. The service dept didn't even open at the correct time...
On TWO seperate occasions, over a year apart I tried to buy a vehicle from 2 of their 5 locations. Both vehicles were flood cars, staff denied it both times & tried to sell me the vehicles.
Terrible !! Service department when u check in the lady was so rude and not accommodating at all.. Did not buy from here because of the reviews but have to go here for service. Just terrible
If I could rate a -100 on a scale of 1 to 5, I would. The sc Dept kept my Jeep for 3 1/2 weeks, let my battery drain to DEAD, promising me a loaner car every day only to tell me a bogus problem that they couldn't repair. I wouldn't let them fix a piece of bubble gum if it fell out of it's wrapper!