Joe (the owner) and his son have been servicing my pool for over a year. I have never had any issues with them and they have been polite and professional. Would highly recommend.
Had a bad storm the day before my daughter's birthday party. Called White's Pool Service the morning of the party and they were able to rearrange their schedule and come over and clean up the pool. Called numerous others that could not come out on short notice. They did an outstanding job, also pointed out a few small things that needed to be repaired. I ended up hiring them for weekly service and have been 100% satisfied. They always show up around the same time every Wednesday and spend the time necessary to keep the pool looking good. Best decision I ever made was to stop cleaning my pool and have a professional do it. It even saves me money because I don't spend money on unnecessary chemicals that the pool store always tried to sell me. I highly recommend them. It is family owned and operated so you are always dealing with the owner Kelly.
not licensed to do any kind of work in Florida. Both drunks abnd users. no nephew..just a drug addict out of Michigam. Either address you see he does not reside. Both very shady individuals,. Trade weed for pool service and sell
Terrible, we paid for weekly pool service and our pool was never clean. There was ALWAYS dirt floating around. The gentleman that we hired now actually comes once a week and our pool is always spotless.
Called on a Friday morning. Guy seemed nice said it's him and his uncle and they would be by that evening, they never came by or called, Called again Saturday morning, left voicemail, now it's Monday still haven't heard back. Found someone else to do business with. They could Atleast return customer calls! Horrible. They won't last long.
Buyer beware!!! Worst customer service. I can't even get a recipe stating the account as be paid in full. Horrible book keeping over charging the disabled for multiple months and then discontinues services because he used extra chemicals but refuses to prove he provided any extra chemicals. He will take your money and run. He will send nasty emails and call you names. He will over charge you and then leave. Stay away!!!!
The owner is rude and tactless. Accusatory and miserable. In addition, the pool service provided was mediocre at best, particularly for what they charge.
Super excellent. Cleared my pool in less than five days. Very friendly and polite. Very honest, and highly recommended. Krystle pools tried to totally rip me off, and brothers was perfect.
This company is horrible and completely disrespectful. Had them for a month and a half. The father is probably the only one who actually knows what he’s doing, but is completely disrespectful, rude, and is looking for a fight whenever or Where ever he can. His son on the other hand is completely sneaky little snake who half a** everything and then recommends things that need to be "fixed" and then fixes it without asking or getting permission. THEN, on top of that bills you for these things even though you have not given proper permission. For example: apparently our timer was "broken and needed fixing" and he had brought this up with my girlfriend she wanted to consult the landlord first before we have him do it. Next thing we know we get a bill for a new timer for 125$. Ridiculous! So second month in we had already paid our $100 towards the next month kept them for a week and cut them off due to the half a** effort they were putting in and put the 75$ towards the 125$ leaving us with a $50 bill left over. Not to mention they left a floatation device in the pool even though we already have one of our own for bleach tablets, and also bills us for that. We told him no take it back we don’t need it, when he gets here they not only did he take the floatation device but one of our tubes for our vacuum. they are currently holding it hostage for their measly 50$ and on top of that threatened to beat me up and wanted me to waste my time, gas, and patience to come find him an fight him....so yea if you decide to take this company on....good luck!!!!
I agree with every negative review! Joe is the rudest, meanest, scariest,most obnoxious person I ever hired to uncover, clean and maintain my inground pool. He was here 5 times but never got it clean after uncovering it. He doesnt know the basics about cleaning pools! I dared to tell him nicely, calmly the vacuum hose was hooked up wrong and the filter was so clogged, the dead algae he vacuumed went right back in the pool every time, so he never got it clean. In response,he screamed at the top of his lungs yelling profanities at me, called me names. I was shocked...and afraid of him and I dont scare easily. I am an elderly disabled woman who did not use one cuss word or yell at him. Beware!