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Country Comfort Kennels

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(1 Review)

6400 Delta Rd, Delta, PA 17314

(717) 456-7766

Today: 9:00 am - 7:00 pm
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Regular Hours

Extra Phones

Phone: (717) 456-5177

Fax: (717) 456-5177

TollFree: (877) 214-7387

Payment method
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Kennels, Pet Services, Pet Boarding & Kennels, Pet Sitting & Exercising Services


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J D.



RULE 1: IN A CUSTOMER-DRIVEN BUSINESS; THE CUSTOMER IS ALWAYS RIGHT....The owner/management needs to learn this motto and put it into practice. When a customer calls with a concern after their dog comes home more than 10 pounds lighter, listless and suffering from projectile diarrhea, don't respond with rhetoric, excuses and then become unprofessional and argumentative. We used this kennel nearly five years; but stays during the last year have been increasingly concerning... the last 12-day stay by our two-year-old German Shepherd was the LAST STRAW...(See aforementioned for details) The staff was given 13 days of pre-measured food due to our dog's finicky digestive issues, with explicit instructions not to deviate from her feeding routine. When we picked her up, they handed me seven days of food back and claimed she had been sick for the last three days... and never told us, etc. Then the staff made up whopper to cover the fact they hosed her off just moments before pick up....errr. This was followed by a call to the owner, who argumentative and hinged on total unprofessional responses. A good friend (vet tech/canine expert) warned us about the kennel in the past; now I am enduring the "I told you so!" With above coming to fruition: Country Comfort _ Delta has earned a "WORST PLACE EVER!!!!" rating. If you love your pet, don't subject them a stay at this facility!

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