This was our first experience with this place, we heard the food was great and the lobsters fantastic. We made reservations for 6, to have their large lobsters. We arrived and shown to a table, tea and noodles were almost immediately placed on the table. Then our waitress disappeared, the owners sister. We informed her that we were hear for the large lobster meal, she then informed us that there were non left, and we would hale to settle for the smaller ones. We were very pissed off, since we drove 45 minutes to get to this place. There attitude was too bad. The owners attitude was even worse and refused to even talk to us. As we were getting up to leave she said, your not a constant client so we don't care what you do. The clientele that heard this, was aghast at the way the owner spoke to clients. We live in an 8800 unit condo, and we will tell all about the way they treat their clients. Folks find another Chinese restaurant , there are plenty that want your business.
Mr Chen's has amazing service and food. They do not deliver, but take out is fast which is good. My family and I go there once a week for the last …
This is the third time I was coerced into eating at this God awful place...never again! If I thought the food was vile the last two times, last night (Marcy 31, 2017) topped the cake. I ordered a combination of what was advertised as large shrimp, scallops, chicken and beef, with vegetables, for something like $25. The shrimp were not big at all, if anything, small. The scallops had a funny taste to them and were sliced very thin. The beef was vile and fatty. They even sliced the baby corn into thin strips to make it look like more than it is. The dish was heavily laden with sliced pea pods that were not even cooked well. It came with rice or pork fried rice...well, I don't eat pork and asked if I could have plain fried rice and the sarcastic waitress said no. She said I could have brown rice for an extra charge of $1. The waitress was also as I said, sarcastic and rude. Even a friend of mine who is very tolerant made a comment about the waitress. When the food came, she just threw the plates on the table without cleaning off the dirty plates. For an appetizer, I had a diced chicken that gets stuffed into lettuce. What I received was very little chicken and mostly fillers, celery, nuts, etc. Then, the waitress didn't even offer to put the chicken in the lettuce which is done in every other place I have had this dish. When I got up to leave, I said good-bye to the waitress and she walked by without saying a word...that was too much for me. Normally, I would leave a tip of around 20%, so, I went back and took back some money, leaving her a tip that I thought was reflective of her service and attitude. The next time my friends want to go here, I am not eating
Always the food is good very busy even the phone. I called tonight got voice mail saying thus is steve phone had to double check # yep right # finally rang thru and placed order so FYI if you get steve phone yes u have the right #
Best chinese place in town hands down!