My search for a new factory ordered pickup truck started nearly three years ago. During my search I spoke to numerous sales people from the three main manufacturers, Ford, Chevy and Dodge. I would say that about 20% of the sales people knew there product from a technical perspective. The remaining 80% either BS’d me on my questions or simply never got back to me. Eventually I settled on a Ford F350 diesel and my search to refine the factory build spec and the dealership that I would buy the truck began. I spoke to Ford dealers from Michigan, to Texas, to Arizona and Northern California. Some were technically good and offered me a reasonably price. However the best salesperson and the best dealership that I found was Barry Greenblatt at Kearney Pearson Ford This was amazing considering that I live in San Diego and was very willing to get on a plane to pickup my new truck. Barry was technically very good. I was asking him some very difficult technical questions. If he didn’t know then he did not BS me, he would research and would promptly get back to me with the answer. My Questions continued for a LONG time, he never relented on giving me premium service. He was never pushy, and always extremely professional and friendly. The pricing that he gave me was competitive with anywhere that I found in the United States. All of the staff that I ever dealt with during my purchase at Kearney Pearson were also extremely helpful and professional. On the day that we collected the truck we had to meet with the finance people. Having bought a new car before I was dreading this. Other dealerships will tell you things like “Unless you have this teflon treatment then your car is going to look terrible in a year” etc etc and give you the hard sell on extended warranty’s. Kearney Pearson was nothing like that!.. It was a very pleasant experience!.. in the end I had to ask him about an extended warranty which I did in fact buy because he tailor made it for me. As far as after sales is concerned they continue to be amazing… extremely helpful. Even Barry who has his sale done, continues to make himself readily available to answer any questions that I may have, and help with anything! All in all I highly recommend Kearney Pearson Ford!
"The" Best New Car Sales ExperienceWhen selecting my new car, I wanted a vehicle that is safe, reliable, stylish, and high-quality. And I wanted a brand that I can be loyal to in the future. I found all those qualities with the acquisition of my 2013 Volkswagen CC Sport at Kearny Mesa Volkswagen. I made my first new car purchase in the 1970s, and have bought or leased many cars since then. In making those new car decisions over the years, I worked with many dealerships. I am pleased to say that Kearny Mesa VW is the best experience I have ever had with a car dealer.The credit for my positive review goes to Tony Cavaliere, the representative who helped me select just the right vehicle. Tony listened to every word I said, and when I described what I wanted, he confirmed every detail, and identified a vehicle that I am now thrilled to call my own.Tony Cavaliere and Kearny Mesa VW have set the bar high for customer sales, service, and appreciation. Tony personalized the selection process as though he was buying a car for himself or a family member. What impressed me was his integrity and candor about everything having to do with the vehicles I considered, including cost/financing, performance, options, and other factors, without trying to embellish anything. Tony is a real professional who took time to understand my wishes, and help me through the decision process at my own pace. There was never any pressure from Tony at any time during the sales experience – a refreshing change from my past car-buying experiences.If you decide you want a VW product, I strongly recommend Kearny Mesa Volkswagen for a pleasant, honest, and fair experience.
I am one of the most skeptical, untrusting, "how are they going to screw me" people around, so needless to say, when we drove down from the Riverside area to look at a used car that I had been trying to find, I was, as usual, ready for the normal used car experience. I still have a hard time believing that the car is sitting in my garage, and that it was more stressful buying my big screen TV at Best Buy than it was to purchase this car!!! I was working with Tommy who handles the internet sales, (I think) and he was super nice, yet professional, NOT overbearing or pushy at all and totally the opposite of what the stereotype car sales person is portrayed as. We talked price for, uhm, maybe 15 minutes after a good test drive and closed the deal with a handshake. We then went in to talk to the finance manager Mike and it was so relaxed and casual and, once again, unpressured that I kept waiting for something to go wrong. NOTHING HAPPENED!! Walked out with the keys, 2 year extended warranty and $1000 under Kelly Blue Book price for retail sale of that car. If your buying a car, this place Rocks!! Don't know about the rest of the crew, but Tommy and Mike definitely will earn your respect and loyalty. Thanks guys. Hope you get to read this.
We are very satisfied with Midway Jeep Chrysler of San Diego during the recent purchased of my new Jeep (7/2012). The staff was courteous; knowledgeable of their product and spent time in several test- drives. And when it came to the sale: they were upfront and expedited a cosmetic correction on the purchased vehicle. What set Midway apart from other dealerships I have experienced were their follow-up telephone calls and e-mails to ensure my satisfaction with their product they sold me.The Salesmen there greeted my wife and I verbally and with a smile. They made us feel welcomed. Never got the feeling I was in a ‘shark tank’, but always felt comfortable.About the Jeep Rubicon Unlimited: I was very surprise how well and smooth this SUV is to drive. In addition, it has so many amenities inside like most luxury vehicles. As I have learned, searching on the Internet helps a consumer become well informed, but for me seeing and experiencing the Jeep in person convinced me this was the right vehicle for my family.Midway Jeep Chrysler of San Diego has a great reputation for a reason. I would recommend other to shop at Midway Jeep. Note: I drove approximately 30 miles to this dealership because of previous reviews I have read and glad I did!
I bought my 2006 Jeep Liberty here in June of 2010. This is a review for the service department.Short and sweet: Service department here is AWESOME. I live five minutes away from Mccune Dodge Chrysler Jeep and have had more than one negative experience with their service department. Midway Jeep Chrysler is worth the 25 minute drive for me. They just did a 75,000 mile service on my Liberty. While they quoted me $250 for a worst-case scenario, everything needs replacing kind of deal, I ended up making it out the door for under $100. Other Jeep dealers would have quoted me $250 and then tried to charge me more.I booked my service at Midway. Very friendly, great customer service. It's not the closest Jeep dealership to my house, but I'll go back for more services there - it's worth it.
I bought my jeep there and after shopping at other dealerships I found Stan to be a non-pushy, extremely helpful, patient and down to earth saleperson! He responds to all of my questions and needs immediately and everything has gone really smooth. In a world where customer service is nonexistent it is refreshing to have someone who cares and takes care of you with a friendly attitude! I would recommend them to friends. I haven't had much experience with service yet, but on the occasion that my ipod wasn't working with the radio, they helped me (even though it wasn't the car's fault but problems with my own ipod). Also they did provide a loner car for me and one that I could fit my bike into!!!
Tony Cavaliere and Kearny Mesa VW have set the bar high for customer sales, service, and appreciation. Tony personalized the selection process as though he was buying a car for himself or a family member. What impressed me was his integrity and candor about everything having to do with the vehicles I considered, including cost/financing, performance, options, and other factors, without trying to embellish anything. Tony is a real professional who took time to understand my wishes, and help me through the decision process at my own pace. There was never any pressure from Tony at any time during the sales experience – a refreshing change from my past car-buying experiences.
If you're looking for a sports car like a Corvette, or an SUV like a Taho, you have to go see Courtesy. Their name speaks for itself. Not only are they courteous and professional but they understand the importance of "properly educating" their customers and then allowing them to buy whatever product or service meets their needs. In a large city, like San Diego, I would never have anticipated such fantastic "small town" service. They really personalized the sale. Also, they understand the importance of following through even after the sale to make certain they have a "very satisfied" customer. This was a unique experience. Jon
Wow. I am kind of surprised because I had a great experience at Midway Jeep. My salesman Stan was great and I got a really good deal there. I guess the new management is working on change. I give them five out of five. Stanwas even honest about something that he could have easily concealed that he knew was a small fault about the car I bought. Instead of hiding it he showed me that a small spring had popped off of the fuel door and even offered to fix it. I told him not to worry because a spot of JB weld would do the job, he was courteous, friendly, saved me time and money. In the end that is all I want from a car dealer.
I recieved great service at the Midway jeep dealership. The sale person Pavel was very helpful who helped me purchase my first new car. I fell in love with a Jeep because of great comfort as a driver. As I test drive the car, I felt that it was the right car for me. They helped me understand every step in purchasing my new car. Pavel customer service was excellent in finding the right color and model Jeep Grand Cherokee for me. I recommend if you are looking for pre-own or new car come to the Jeep dealership at Mission Valley in San Diego for great service and leave happy with a good car!Thanks Pavel and Mark!!!