What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
935 N Clinton StDefiance, OH 43512
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Had oil chg and tire rotation in Aug 2014, When I pulled out I had to stop a half block away as 3 of my lug nuts had fallen off and the other 2 were…
From Business: Tires Plus Total Car Care is your go-to, expert source for new tires for any car, truck or SUV. Our tire experts provide the experience and know-how to guide you …
2110 Baltimore StDefiance, OH 43512
From Business: Advanced Frame & Body Ltd. is your professional collision repair specialist. We work with both foreign and domestic cars to provide complete mechanical and body r…
901 Deatrick St Ste 102Defiance, OH 43512
From Business: Gary's Auto Repair is your go-to source for complete automotive and light truck repair in Defiance, Ohio. We work on all makes of vehicles, both foreign and domes…
Serving the Defiance Area.
From Business: At Marshall's Auto & Truck Parts, we carry a full line of domestic and foreign parts for both cars and trucks. With our 20 acre facility, we have 2000 + cars read…
I got my car radiator fixed at Maaco Collision Repair & Auto Painting and I have to say the service was great and the price was right. The turn arou…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They're good for changing a tire, and that's about all. They're rude, extremely over-priced and don't really know their stuff. Told me that I had a bad clutch and wanted to charge me $900. for a new one. Turned out to be just a bad hydraulic slave and only cost me $100 when I took it somewhere else for a second opinion. Another time I took my car there for a gas leak. They did absolutely nothing and charged me close to $50, even though they never told me they would charge me just to look at it. Then they said it was "probably" a rusty gas tank. Don't waste your time or money on these a-holes.
"Exceptionally"disappointed. Had good service at first. As soon as the dotted line was signed, cannot even get a return phone call. Interior was supposed to be cleaned. Interior was greased up with armor all and absolutely nasty. Had to go over it repetitively to remove filth. Interior storage was sprayed and left without wiping. Less than a quarter tank of fuel. Was told service programmed the key fobs. Remote start does not work still. Salesman handling us was no longer working only 1 week after sale, and we have spoken to 3 people and still cannot get a return call so our remote start can be programmed. Customer service is dropped immediately after the sale evidently.
Attitude is everything. Went there for service. The employee was a total Jerk (nice way of putting it) from the beginning. Right after I met him, I wanted to just take my business somewhere else. But after I listened to his discouraging, tedious, radical method of what he'd have to do to replace a muffler, I did take it somewhere else. I went to B + Z auto repair in town. They didn't have any problem replacing my muffler.
I would definitely recommend Exceptional Motorcar in Defiance, OH! We recently bought a truck from there, and Tyson went out of his way to make sure everything was exactly the way we wanted it! Even adding on the custom parts we requested, and overseeing the entire process to make sure it was done 100% correctly! No hassle, no pushing, just exceptionally friendly and helpful service. We will most definitely be going back! .... Update: It has been several months since we bought this truck, and are still just as happy with it as we were the first day! Zero issues, just the way it should be!
i recently purchased a slverado duramax 2009 it had a hole in the air conditioning coil in the front behind the grill Ryan and owner looked it over and offered me a 6 month warrenty to cover this i thought that was good and purchased it love the truck runs great thanks I am well pleased with all you did
We just recently bought a Tahoe from there. We love it! Tyson helped us he was great very nice and friendly. I would recommend going to the dealership, we will be back for next vehicle we buy!!!!!!
thanks to them i was able to buy a car, for a fair price, within an afternoon. they were willing to stay late to finish up with my paperwork. i made a list of all the things i was looking for in a vehicle and found something that fit here. many of my family members have purchased vehicles from this dealership and found good deals!
Working with Ryan & Tyson was great, they went out of the way to make our purchase seemless and easy. Originally, I decided to check out exceptional's online page and found a great family van. Went in person to check it out and it was spotless and just as described! Worked with Ryan on a good fair price. The service and respect I received as a buying customer was excellent! I'd highly reccomend them. Thanks Exceptional Motorcar!!!
I drove over an hour away to look at junk I looked at a truck that was not very old the rockers were almost rusted all the way through the rear quarter panels both had about a 5 inch spot on them were the paint was completely flaked off and rust actually flakin off as well cab corners were starting to rust as well everything in the engine was corroded and pitted almost like it had previous water damage at some point all the guy could say is that's just a little paint flaking off that's not bad from what I've seen I'm the buyer of these trucks needless to say this guy needs a new job and in the back theyhave a huge area that has cars that look like they have been wrecked thats must be what they do fix wrecked cars and sell them I wouldn't waste mg time with this place it's just a big scam it's only a matter of time they get shutdown.
Wonderful Service! Prices are good and they do a wonderful job of fixing what needs to be fixed. Thank you!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.