New management! New name will be Upscale Nail Care! Come in and check out the new promotions! Spa pedicure $20Gel polish $15Full set $20Sns $30 If you show this ad we will give you 20%off!
8640 Philips HwyJacksonville, FL 32256
I wish I could give this place less than the one star rating! The owner and staff are all extremely rude and refused to take responsibility for their terrible work! I was at this place just 2 day's ago and paid $50.00 for a full and toe nails to be fixed/polished. The woman who did my nails failed to fix the crack in my toe nail and simply just painted over it. I noticed this immediately when I got out into the sunlight. However, I was tired from the long time it took to complete services. Likewise, I decided just to eat the cost of my toenails until, the next day when one of my filled in nails cracked right off...I then went back to the salon and requested they fix both the toenail and finger nail. I was then yelled at by the owner (a man) and the rest of his staff all females. They told me both the toenail and my finger nail were my fault not theirs and to fix the problem they would have to charge me again. The owner went so far as to threaten to call the police on me until I informed him that was fine, but I already took pictures of the toenail and finger nail and would be posting them on social media as well as Google, the Yellow pages, etc. He then agreed to have one of the ladies fix just my finger nail. This was honestly the worst service I have received anywhere, ever! Shame on them for their apparent lack of integrity! Please do yourself a huge favor and never use this nail salon! It is not worth the headache you will end up with! Spend your money in a place that actually gives a damn about their work/integrity!
I've been going to this shop for many years and I have always left extremily happy. David hand paints all the designs on and he really takes his time to do a wonderful job
I have been coming here for over 5 years. Everyone there is amazing. I love Jenny and Jasmine!! Every time I have ever tried out anywhere else I have regretted It and came back there to have them fix my nails. I won't be going anywhere else and they are worth the drive for me from Jax Beach.
I have been going to billion nails for about 2months now and always had a wonderful experience. However today was just awful I came in for a pedicure and a full set. I had some one by the name for David who did an awful job. The drilled my nails so harshly that I started to bleed and it stung as he did my polish. When he did my pedicure he sped through it. My polish looks horrible on my feet. Was very ruff and no customer service. This was the crappiest service I ever received from them. I was very upset leaving there. I went home and took the polish off my nails in an attempt to make them better since he painted them so badly. I wont be back and its such a same because this was such a nice place.
On mothers day me my mother two sister in laws and my sister in laws mother came into the shop to get our nails done. Also my eye brows. All of us had a great experience and our nails were beautiful.....All exept....One of my sister in laws set next to me. The technician who was doing her nails was already very rude and combative with the women before my sister in law and when my sister in law was in her chair next she was the same with her. I understand it is mothers day and that they were very busy but that is no reason to be nasty with your customers. By the end of it my sister in law was nearly in tears and apologizing over and over because she was confused a little on what to get. After the lady was still very nasty with her she finally told the woman look I never treat myself I am a mother of 3 and I came here to pamper myself and you are ruining my day. My sister was not loud or causing a scene she just bluntly told the woman how she was making her feel. She laughed slightly and never said another word. I paid and elected to not even get my eyebrows done. At that point I was ready to go. Everyone else had amazing service exept my sister in law and she deserved much better than she received. I do not know the woman's name but she was the first woman to the left doing nails. She should really work on her customer service.
Terrible customer service . Arrived an hour before closing and they told me they were closed didn't have any sign up doors locked anything. I will not return to this establishment ever again.
I have come here a couple times and each time sucked. The only person that was nice was Dan and he was not there when I went today. I have an overlay and acrylic was left under my nail. Eventually it chipped...so I went to get it repaired. The lady was upset that I wanted her to polish it over after she filed and repaired it. The problem is I got gel polish and she wanted to use regular polish. I told her no that wasn't what I paid for. She then says well you should start going to someone else. Now this is all going on while customers are in the salon. Back and forth we went in front of customers!!! So unprofessional. She didn't care to help. She didn't want to work and got upset when I asked for what I had already paid for. I will never go back here. I will never give them another dime of my money.
Price for same service changes every visit.. They wanted to argue with me.. Will probably change salons!
I live in Callahan Florida and dive all that way just to get my nails done here and it is worth it!!!