They do a really good job. Not the fastest but worth the extra time. Everybody I talked to were very nice
Best new car wash around town. Hand wash and dry it, then put their special polish on it. My car is so shiny now, I can't believe it. Definitely going to start taking all my cars there.
I couldn't believe my ears so I asked him if he was really a manager that's when he told me that he was the owner of the place and we were standing on his property( what arrogance !!) and proceeded to ask me if I wanted to cancel my monthly pass membership with Fast Lanes.I didn't believe that Dustin could possibly be the owner of that place with such lack of empathy, poor customer service and managerial skills and thought I would do some digging before cancelling my membership .I left the place while the nasty attitude employee was looking at me leaving with a smirk on his face.
So I'm not one to bash small business owners but when bad business takes place, I think it's only right that you bring it to people's attention. So I took my car to FAST LANE in Okc on Penn and had probably the worst experience ever at a car wash. So I got a full detail, which included a wipe down of the dash and everything in the car. So when finished, I tipped the person cleaning and was about to drive off when I notice that whomever was working on my car scrubbed my steering wheel so hard that my the paint on my phone/radio volume had been peeled off. So I asked for the manager and he went on a rant saying, "that it must have been damaged prior to coming in for it to be rubbed off." I told him that's bs and told him that, "I brought it to you in working condition not like this. Plus your employee knew it rubbed off and didn't tell me". So to make a long story short... he said, " I know it didn't come that way but it wasn't their fault that it came off." DO NOT TAKE YOUR CAR THERE BC MY $45 detail before tip is going to cost me $490 to fix bc of a horrible business and GM by the name of Chris! SPREAD THE WORD!!!
Tried to wash my car and the stall I used was out of soap. Wasted 6+ minutes of quarters. Tried to call all 3 phone numbers on this website and 1 is busy, 1 turns over to fax and the other no one answers. Pretty disappointing.
HORRIBLE! !! I WENT THIS morning only to have my money stolen, soap out, and barely working equipment! ! This place was disgusting. Trash everywhere and a huge let down. Then searched nearly 45 min for a number. Couldn't find and another 10 online just to find this!!
I have used Red Carpet at the location by Penn Square Mall once a week, on average, since I bought my first black vehicle in 2007. After 10 years, I am finally refusing to ever use Red Carpet again. The quality of the services have consistently worsened over the last year or two. I have spoken with the management, called the management, emailed the management, and just blew off the poor quality of washes so many times that I'm convinced they do not care about a good result. I will never again use any Red Carpet.
Great service until they damage your car and refuse to cover it. I'm Uber Man on YouTube and my vlog is covering this issue that happened to me almost 2 weeks ago. My bumper was broken at Ultimate Carwash on NE 23rd St in OKC / MWC. I have been with them over a year and have three cars on a monthly membership. Take responsibility for your damages and repair my car. Next week I will be filing suit in small claims. Look me up on OSCN if you think I'm bluffing.
I paid $45 for a 'full service'. My car still had spots on the outside they said wouldn't come off (I was able to remove them with a wet sponge when I got home), the 'wipe down' of the interior was very poor. Apparently wiping out the cup holders wasn't included and the dash was greasy from whatever they used to clean it off with. Carpet vacuum apparently didn't include lifting the mats off the floor and vacuuming under them. They left fingerprints and smudges all over the interior windows in the rear of the car. In general the service was very poor and I won't be using them again.
Do not use this place, left scratches all over my car................................................