Summit Auto Service
173 Dekalb Industrial Way, Decatur, GA 30030
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We've been using Summit for years to take care of our Toyota and Acura vehicles. They're fast, professional, reasonably priced and, most importantly, honest.
I was treated unprofessionally.
SB 225 - Motor Vehicle Repair Act - GA Code.
Refused to give me a written quote for charges of more than $50 and tried to charge me more than 10% and $50 more than the quote.
Tried to charge me $143 more than quoted amount for no additional work; actually minus my tire rotation. I was treated impolitely and blamed while issue brought up. Timeframe of car repair was also not respected. Phone interaction was very poor; they owed me a refund. When I called them I was again treated very disrespectfully.
This business is excellent. I got my car to them they gave me a time frame it would be done and they had it done 3-4 days ahead of time! The work that was done was excellent and the price was very reasonable. Everyone was pleasant and they was patient when it came time for me to pick up my car after it was done. They will have me as a customer as long as i own a vehicle. I'm making them my personal mechanics!!