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(855) 247-0663Visit WebsiteMap & Directions1756 Candler RdDecatur, GA 30032Write a Review

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Specialties

Franklin Dental has not yet specified any specialties.

More Info

Services/Products
Kids dentist, cleanings, fillings, crowns, preventive care, restorative care, Orthodontist
Payment method
check, all major credit cards, amex, discover
Categories
Other Information

Services: Kids dentist, cleanings, fillings, crowns, preventive care, restorative care, Orthodontist

Reviews

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TG
Tanya G.

01/19/2019

Overall
Expertise
Facility
Professionalism

My Children and I had just moved into the Lithonia area when I took my Son to Kool Smiles in Decatur.
1st thing I noticed when we walked in was it wasn't clean. There was food crumbs and trash all over the floor. Now I understand the parents should at least pick up what they can but the crumbs and trash? The play area was not even available for the smaller kids. As far as the employess there,the ones that we came in direct contact with seemed very polite,caring and over all done a great job with my Son. It's the waiting area...not to mention the restrooms.

JJ
Jocelyne J.

02/02/2018

Overall
Expertise
Facility
Professionalism

Every single time we wait well over an hour, we are always more than on time for appointments.......

CI
Charlotte I.

10/10/2017

Overall
Expertise
Facility
Professionalism

Good experience the first time as well as my returning visit for my kids. Great staff with great customer service skills.
Thanks Kool Smiles

CO
Christine O.

08/13/2017

Overall
Expertise
Facility
Professionalism

I had a great experience with this amazing Kool Smiles. Staff was great! However I do have a concern. All children love to play in the play room. They have so much fun that after playtime their so thirsty. This particular clinic had a out of order water fountain. I strongly suggest for the clinic to get some cheap 4 oz water bottle for our thirsty children. Some family use faucet water. So please be free in giving something to drink. That was the only thing I had an issue with.
Hopefully within six moth the water fountain will be repaired.

JH
Jennifer H.
Edited: 08/13/2017
Overall
Expertise
Facility
Professionalism

I have been seeing the ortho team for more than 2 years now
and I can honestly say they are the best team for the job!
They treat patients like family, they always greet me with a smile, and they never forget my name.
Dr. Stewart, Erika, Maria, Troy, Angela, Shenita, & Shaundrell.
They are all kind and they always smiling.
They always make sure I'm comfortable, and they keep me updated on what's going on inside my mouth, and what needs to be done for my next visit.
All you feel is positive energy when you go here, because everything just flows so well together personality wise and business wise.
So happy I got my braces and they are the ones to work on them.
I don't think it would have been possible for me to have a better experience than this.

SH
Shannon H.

06/28/2017

Overall
Expertise
Facility
Professionalism

My experience @ Kool Smilez on Cander Road in Decatur GA was horrible!! The supervisor "Toy" who wouldn't give me her real name stated that I couldn't go to with back with my 6 yr old daughter who was getting surgery bc i had two disable children with me at my time of visit. Stating "I need to go find a babysitter for all my kids." She's was very unprofessional and out of line. She needs to be repremanded. She has no kind of sympathe with me being a single parent. And not to mention we've coming to that location for 3 years. Probably time to switch dentistry's. I will be filling discrimation charges as well.

KJ
Kim J.

09/07/2016

Overall
Expertise
Facility
Professionalism

My children and I had a wonderful experience here yesterday. The staff did an excellent job with making my children feel comfortable. We were seen on time and the office is very child friendly. I love how the staff took out time to explain everything in detail about their visit and future visits.

SW
Sherita W.

03/17/2016

Overall

Dr. Stewart and Brittany are hands down two of the best sets of customer service I have gotten in a long time. My daughter got a braces consultation and it was so pleasurable that we didn't even want to leave. The staff is kind and friendly and Brittany always remembers my daughter and is always going completely out of her way to make is comfortable. Kool smiles these two have helped take your customer service rating to a new level. I am thankful that now my daughter will look forward to coming to the dentist.

LC
Leslie C.

03/01/2016

Overall

Very professional all my appointments ran on time and fast , excellent informative staff. My eight-year-old had to have a teeth pulled they made her feel very comfortable and at ease

SM
Stephanie M.

12/04/2015

Overall

Excellent service and staff! They are quick, professional and knowledgeable! My grandson looks forward to the visit and so do I!

LJ
Lesley J.

12/01/2015

Overall

My experience at kool smiles was excellent,with the help of Shawtitia and Chammond and others,they really but a smile on your face. There social skills are amazing and the employees get their work done.

MR
Ms-offical R.

11/13/2015

Overall

Great service the assistant Brittany was amazing with my daughter and son she made them feel comfortable,and Dr.Daniels did an amazing job with there dental work if there where more than five stars I'll give them 10

PW
Poohpooh W.

11/10/2015

Overall

Ms.Martin & Ms.Tana was ver nice to me today .they did an awesome job on my month today .I look forward coming back to them . They do a great job .����

LS
Lee S.

11/08/2015

Overall

I was very pleased with my the visit Mrs. Troy, Maria, Shetide and Dr Stewart they was very nice to my daughter so I would like to thank them

LH
Lorie H.

10/16/2015

Overall

Ms. Heppard wants to thank three lovely ladies Ms. Shawtitia, Ms. Brittany, Ms. Jasmine l really appreciate there help today

EH
Euridicee H.

10/16/2015

Overall

I was able to get my upper right cavities filled today with no problems with the help of Ms.Shawtita, Ms.Brittany,& Ms.Jasmine thanks alot Euridicee

BE
Brittany E.

10/16/2015

Overall

Tanzania and Markeeta was amazing very warm and welcoming! My son is 4 and really doesn't like the dentist but she made it an exciting and fun visit. Thanks for the being patients and kind!!!!I know this job must be difficult dealing with kids and teeth ����

KM
Keyuana M.

08/25/2015

Overall

I was relieved when I saw the play area for the kids. Great idea! The staff was friendly and professional, and we got in and out quickly. They even gave the kids a toy with their "goodie bag".

ET
Elyse T.

08/03/2015

Overall

Office workers are very nice & office is always clean.I believe you would enjoy the visit.

TT
Tocarra T.

07/11/2015

Overall

Brittany,Krystal,Melissa,Dr.Daniels was a great team that worked together and I'll be back

Details

Phone: (855) 247-0663

Address: 1756 Candler Rd, Decatur, GA 30032

Website: http://www.mykoolsmiles.com

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