Karma VW Import Service Center
Primary Phone: (404) 254-1921
Karma VW & Audi Specialist
No coupons available
My 2013 VW was shifting hard so I took it to Karma based on all the 5 star reviews. They later called and told me that my transmission was shot and they would need to get a rebuilt one for $5.400, the manager, Jason also told me that my ignition was fried and that my car wouldn't start which was odd considering I've never had a problem with my ignition. Feeling they were being less than honest with me, I picked up my car and took it to the Volkswagen dealership (Jim Ellis) for a diagnostic. THE DIAGNOSIS... LOW TRANSMISSION FLUID $360!!! and there was nothing wrong with my ignition... My car has 63,000 miles and 3,000 past the warranty which is why I didn't take it to the stealership first. They said my transmission is in excellent condition and should be good for at least 100,000 more miles. I told them about Karma's recommendations and they were amazed at the blinding dishonesty by Karma.
PLEASE! don't be tricked by all the 5 star reviews like I was.I'm pretty sure they are from Karma and their friends, By the way, Karma's decision according to the manager, that my transmission is shot was based on a single diagnostic code from an OBD scanner which is thrown if the transmission fluid gets low. The ignition... I'm guessing was based purely out of greed on their part for another $350 to replace (or not???) a part that was not broke...
Looking back, two years ago my brother took his VW Tiguan to Karma and received a similar diagnoses of $4,000 and the "car won't start" so he used it as a trade in. I wonder now if they did the same to him and how many others they have scammed into unnecessary work... AVOID THESE PEOPLE AT ALL COST!!! There are too many good mechanics around to risk taking it to this place. Don't risk it, go somewhere else. You have nothing to lose.
Always happy with karma's work, professionalism, & free wifi while I wait. They specialize in VW/ Audi & know their cars!!