Clean facility, friendly staff, big machines, and great customer service! The Wash and fold service is top notch!
I have gone to this cleaners for many years. The staff is friendly and remembers your name. They relocated about a year ago and seem to have "fully recovered" from that experience. Nice, basic service.
My recent experience with flip was a very negative and racial bias one. I have never been so disrepected in my life as an person of color. I have reported this place to the better business bureau. I suggest if you need your clothes dry clean you go elsewhere.
I had my draperies cleaned there and they lost one panel. They told me that they only had the panels that were given back to me. Silly me, I thought that, perhaps I did leave out a panel. However, I never found the missing panel.. This past Friday, I picked up a dress suit. I didn't realize that they only gave me back 2 pieces. I gave them 3 pieces to clean. The only pieces I got back were a jacket and a skirt. The blouse was not returned. I just called them and was told that I only gave them 2 pieces. They are not being truthful about it. I will never do business with them again and I will tell my relatives and neighbors not to do business with them either. Poor customer service. I wish I could give them a minus 5 stars.
They are the worst....do not take anything there to be altered. They ruined my dress and refuse to refund my money. Worst attitude ever, customer service stinks.
use them for the first time.dropped off monday AM. they guarantee the clothes by Wednesday at 5 p.m. for an event thursday, but come Thursday, 5 p.m. My clothes are still not ready, or even on site. They do not do any dry cleaning here, they send it off somewhere else to be done. Prices are ok but you get what you pay for
Snow Cleaners in Decatur is not near the house, they no longer have the customer loyalty program, and they are certainly not the cheapest but I always receive GREAT service there. Just received a call about a seam on my dress that I forgot was splitting and she said they would fix it no worries they just wanted to check with me first. Second time they have called me about a piece of clothing. I love it. Plus I dropped off clothes a couple of minutes after closing and they still took it.