Staff is very attentive. Answered my questions and they ask many about my history.i am very comfortable with Staff.
5019 Lavista RdTucker, GA 30084
4425 Memorial DrDecatur, GA 30032
My son has been a patient here since he was 3days old i useto love this hospital till 2weeks ago he waa getting his 4yr old check up 4shots i specifically told them no flu shots i think they gave it to him anyway he showing all side effects of the flu shot he cannot walk properly in been throwing up i have decided to file for negligence in will be transferring him to a new hospital
I've been taking my son here for year and I'm very pleased with the service. I like that you can drop in if your child becomes sick. They usually let you coke in within an hour. The staff is very helpful and the doctors clearly care about their patients. One of the docs even visited my son when he was in the hospital for a few days.
The doctors at Dekalb pediatric are very professional, they act very courteous and knowledgeable to the needs of my children. However the other staff members I cannot say the same about. I was there today with my child and this receptionist asking for co-pay I told her my insurance does not require me to pay a co-pay and she went on and on about me paying the co-pay for my child. It is my husband's insurance and he was at work at the time. He wanted to explain to her on the phone she refused to talk to him and kept on demanding that I pay a co-pay. Another worker came out and told her what the insurance is, her reply was "mam, I could not read your mind to know what your insurance is, even though I presented her the insurance card. She was rude and very argumentative. It was embarrassing and I don't think I would go back there for service. She dismissed me very abruptly I did not get the opportunity to schedule my 4year old child appointment for check up.
This practice is well organized and offers and entire group of thorough, knowledgeable MDs. LOVE the separate waiting rooms for sick/not sick.
We have been seeing the doctors and nurses at this practice since my oldest (now 8) was a newborn. They keep the wait times in the office fairly short. My kids are very comfortable with everyone there. They now offer online appointment scheduling and offer you the ability to email them securely with questions at any time, and they promptly respond. It is a fairly large practice so be sure to schedule your yearly well-child visits well in advance! But, for sick visits, they always make room for you in the day. Also, you don't have to make an appointment for a flu shot - they are available on a walk-in basis during flu season.
We have been seen by the wonderful pediatricians here since my oldest, age 9, was a newborn. Though the practice has expanded a bit in patients AND doctors, I always feel the doctors listen to us and are personable and caring. My kids and I never feel rushed and we are always taken ON TIME (which is huge in any doctor's office). Also so convenient during flu season: walk-in flu shots for kids and parents ($25 cash for parents)! We're very pleased with the care they give all three of my kids!
Been going to Dekalb Peds for more than 13 years with my two children. We often request Dr. Pollack or Dr. Kolesky. Both doctors are friendly, knowledgeable and only recommend antibiotics when truly a need. They are calming and my kids feel very comfortable with them. The office is up-to-date on technology offering online access/requests. We've had a cranky nurse and/or desk clerk a time or two but most of the time we are very happy with our care.
For a larger practice, this runs pretty efficiently. The staff seem to truly care, and they are always very patient w/ my 'fearful of needles' child.
Been here for 10+ years with my 3 kids, mostly with Dr. Pollack but have gladly seen others as needed. They are good about squeezing you in for a sick child visit, but do call at least 2 months ahead to schedule an annual visit.