I am Glam Boss, former Lifetime TV personality, Esthetician and celebrity makeup artist. Yesterday I visited the Chapel Beauty Supply store on Wesley Chapel. I frequent this location to solely purchase lashes because at one point they were $1. 2 weeks ago I went in for my usual haul and was informed that the price had inflated to $1.50/pair for the garland lash. I purchased only 10 pairs because of the inflated price and upon check out asked to use my professional discount. The older lady with the short jetblack bob tried too tell me that the new $1.50 price is a "promotional" rate and my professional discount would not apply. She was rude and unwilling to assist me in my bulk purchase. Thank you to Joung for finishing and saving the sale. She called the Mgr and asked if it applied and it does to those lashes! Another older woman said she didn't know to me be a beautician and to verify my license. My discount was applied and I walked out with an extra Lash! Horrible experience!
This place has everything, and for me they were convenient. But BEWARE their customer service si TERRIBLE, no matter how much you spend. They KNOWINGLY sell defective merchandise and it breaks as soon as you're out the door. They have zero intention of letting you return or exchange it. Their goal is to have you spend money and they are uninterested in retaining long term customers. I will take my money elsewhere.
Awesome customer service! Great products & tools for all you beauty & fashion mavens!! Purple Chocolate ROCKS!!
This place does have everything, it is convenient and the prices are reasonable. However, the problem is bad customer service. I recently bought some earrings and asked if i could come back and get a replacement because the earring was defective- I could not even wear it. I asked the sales person about an exchange since the item was defective and was told that I could not replace the item. That will be my last visit; I hate that becasue I had been going there for years- but no more.
the workers don't know there Business name.
LOVE THEM THEY ARE VERY HELPFUL