What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
409 N McDonough StDecatur, GA 30030
I suppose I should be mad that a battery installed November, 2016, would be declared defunct in June, 2017. But not when LexTechs replaced it free o…
2342 Lawrenceville HwyDecatur, GA 30033
From Business: For over 50 years, Mr. Transmission has been known as "The Professionals" when it comes to transmission repair and drive train components. Transmissions are the m…
4062 Glenwood RdDecatur, GA 30032
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
577 Dekalb Industrial WayDecatur, GA 30030
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From Business: Tires Plus Total Car Care is your go-to, expert source for new tires for any car, truck or SUV. Our tire experts provide the experience and know-how to guide you …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I have been taking my car to this shop for the last couple of years. The staff is very professional and polite. Cindy who works there goes above and beyond to help customers. She takes time to explain things to customers. She is always polite when I visit. I will continue to take my car here for the great customer service.
This place used to be good few years ago but I've only had bad experiences last couple of years. They always try to charge you more for the services you don't need and customer service is terrible!
I was lied to about the repairs needed. After diagnosis, was told I would absolutely need $1000 in repairs, went somewhere else to find out the necessary repair was actually only $70. Completely felt taken advantage of. Will definitely not be returning, and strongly encourage you to stay away from this place. They're the epitome of a shady mechanic, I'm very disappointed.
Talked to owner. Needed water pump replaced. Asked to bring in on a thurs. And told him he could have it fri as well. He agreed. Thursday I show up. It's his birthday so he isn't there! Friday drop off truck 9am. I call back 4 pm. Still not done. Call back at 6pm. He says shop is closed we tried to call me. I check phone, he never called! Sat 8:45 I call. He say, can't talk call you soon. 9:45 can't get a hold of him. 10am I show up at shop. Truck is just coming off the lift. They say oh we were just keeping it in the shop for safe keeping.Week goes by truck is leaking antifreeze where pump meets the housing.Call shop they deny rushing the job and they blame the gasket.I know these guys are liars and they rushed this job and won't own up to it!These guys are crooks and liars!
ShaTerel, the manager, was very courteous and accommodating!!! All of my questions were answered. I'll be back.
I suppose I should be mad that a battery installed November, 2016, would be declared defunct in June, 2017. But not when LexTechs replaced it free of charge on warranty. Nice job, guys--always fair, professional, and trustworthy. That's why I remain a repeat customer.
I Am a Auto Dealer looking for a Trustworthy shop and this was not it, this was the worst decision I've made in a long time. They had my car for 1.5 Days and rendered no service. When I was fed up with calling and waiting I went to the shop and asked for my car back. Victor lied and said we just checked your and we tested a whole bunch of stuff "they touched Nothing" Also lied about his pricing! People you have been warned. To top it off Victor made a statement that TRUMP was his hero. That speaks for itself for those who it applies to. Spend your POWER elsewhere!
Took my sons truck here for tires. first the wrong tires were installed. after getting the correct tires on two lug nuts broken and told alignment not done due to front end parts needing replaced, went to another location and had alignment done. one tire went flat every other day and here after four trips to two different NTB tire centers I am done! do not use NTB for any automotive services you will be disappointed and waste alot of time.
Mike was very friendly and knowledgeable. After replacing a fuel pump, then a timing belt and alternator, I brought my car to advance auto tech to find out I needed a engine. Engine was ordered car was up and running in two days.
Ive been dealing with Mr Fray for about ten years now. His shop wasn't always the best equipped but he's made drastic improvements in the years as of late. He's also a proficient business man, and very well informed of his Professional responsibility. I hope to do much business with his establishment in the future.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.