The owner is one of the rudest men I've spoke with and that was just on the phone. He was snappy and talked to me like a child. BAD BUSINESS.
They great people to work with. I have been doing business with them for years and they always take good care of me. Don`t try to sell me things I don`t need. I know everyone by name and they know me. Would put them at the TOP. Hope to keep doing business for a lots longer. Thanks for everything! William Chaney Anderson Al.
Salesmen here do nothing but lie to you claiming that they do this or that but after you buy your car good luck with that. Service department is horrendous at best. They will give you a paper when you leave saying they did certain things like check your air pressure but when you get home double check we are usually 10-20 pounds under pressure because they never checked it.
Let me start by first saying that if you are looking for a place to buy a certified pre-owned vehicle then you must check out Smith Motors. Most of their cars are bought from a company that had commercial leases so, most of the time it is low mileage and and all highway. The prices are low and also negotiable. The staff at Smith motors are friendly and courteous and do not try to pressure you into anything. I recently bought a 2012 Chrysler 200 there and I love it. The vehicle was no longer under a factor warranty. When I purchased the vehicle, before I drove it off the lot, I noticed the driver's rear tire was a little low. So they put some air in it and all was well. Two months later I noticed that the tire was low again and all the others were fine. I took it to Top Line Tires and they said I had a nail in the side of the tire and it was not "patch-able". The tires on this car were not cheap. $170 for a new matching one. I called Mr. Smith (Smith Motors) and explained him the situation I was in. He did not hesitate to tell me to bring the car in and he would replace the tire free of charge. I thought this was excellent customer service. He went above and beyond, and did something nice for me even though I had no warranty or anything. Bottom line- Great Used Car Lot Great Prices Negotiable Kind/Caring Fantastic Customer Service
Knowledgeable parts and service department for questions you may have over the phone.