23535 Michigan Ave, Dearborn, MI 48124
Phone: (313) 565-3900
TollFree: (888) 683-9989
THINK VILLAGE FORD FIRST! *Conveniently Located in Dearborn *Huge Selection - Usually Over 1200 Vehicles in Stock *Ford Employees and Eligible Relatives Save Even More! *Over 150 Top Quality, Late Model, Low Mileage Pre-Owned Vehicles *A 32 Point Safety Inspection Program for Every Pre-Owned Vehicle *Free Maintenance Reminder Program on All Used Vehicles *Michigan's Largest Service Department *Competitive Prices *Internet Only Service Specials *Shuttle Service to Work or Home Within a 7 Mile Radius *State of the Art Body Shop *Expert Color Matching *Computerized Alignment System *We Repair Imports Too! *Full Line of Accessories, Clothing and Other Fun Stuff *Over $1.5 Million in Parts Inventory *We Also Carry A Full Line of Yakima Accessories *Buy Accessories Online! *More $$$ For Your Trade-In *A, B, X & Z Plan Purchases Welcome *Problem Credit? No Problem! *THINK VILLAGE FORD FIRST! BRAND All Ford Cars & Trucks
Taurus and Taurus Sho
F-series trucks 150 through 750!
Specialties: Fleets, Credit Problems, Vans
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I had some body work done on my Edge. After they were finished, I couldn't even find the place where the damage occurred. They even picked up and dropped off my car. I hope I don't have to go back but if I ever do need body work on my vehicle, I will choose Village Ford Collision!
Took my car for a re all and I asked for the works I was told I didn't need a oil change took it yesterday Cleary he didn't check all pink fluids were black filter black $300 worth of work I could've have done a month ago had he checked he did t even top my fluids really I am so annoyed it my visit yesterday was awesome
I took my vehicle into Village Ford for some recalls after making an appointment. I got a call later that day at 5:35pm stating the vehicle was done. I told them to leave the car out front with the keys in the glove box because we might not get there before 6. I picked up the vehicle a few minutes before 6. While backing out of the parking spot I noticed the brakes didn’t work. I tried a couple more time with the same result. I was able to get inside to inform my representative of the problem. He said I would have to leave it there until the next day. The next afternoon I called back for a status. I was told that the “brake guy” was very busy and I would have to wait for a number of others to have their vehicles fixed first. I then informed them the brakes were working when I brought it in and they must have disconnected something while working on the recalls. They then told me they would expedite it. Then then called later that day to say they had fixed it and that the technician had disconnected the master cylinder. They said they were closing at 3:30 for the new year’s holiday. Again I told them to leave the car out front with the keys inside. After going up again I could not find my car out front. I looked in the locked gate and noticed it there. Therefore, I was unable to pick my vehicle car until 2 days later.
The thing that bothers me the MOST is that someone at Village Ford was willing to release a car to me without working brakes. Certainly the person who drove my car out front must have noticed the brakes not working. This could have been a dangerous situation. I would think twice about bringing my car back there and certainly would not buy another vehicle there.