Lorraine Cab Company
15100 W Warren Ave, Dearborn, MI 48126
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Called twice today 2/15/2016 and assumed the business was closed for Presidents' Day because the phone rang endlessly both times. Once I caught a ride to my destination I saw an Lorraine cab driving with the phone number that I was calling advertised on then cab. Maybe they don't want business
This cab company sucks I called 5-8-15 to have my husband picked up at 5am I'm still waiting for my husband almost and he later I called to see why they haven't came and the lady said the manager will be in Monday and hung up on me ... They have no clue what customer service is!!!
being someone who relys on taxis to get from point a to point b since I don't drive. I can honestly say I love Lorraine cab. I've been using their company for years now. They take me basically anywhere I need to go. And I've never had any issues with the drivers or the ladies in the office. All the employees there have been nothing but helpful. They never fail to satisfy me.
One of the poorest cab companies around!
Waited 4 hours and no cab! No call!
The first time I used them, the car was filthy and no AC and the temp was 98 degrees but they came in 20 minutes. The driver complained about no air the whole time!
Too bad they won't come to Garden City, about 3 miles away from their office.
The driver made me come outside at 2:30 am to hand my husband the debit card wouldn't let him out of cab to come get card from me then they don't take debit cards even though vending machines and even cell phones can except credit card these days so he drive him to the ATM and once he got his money left him there to walk to seven blocks home! Then I called the dispatcher to report the totally unacceptable behavior of the driver she was completley rude unprofessional and I got hung up on several times without ever getting the info I requested! I will be reporting them to the better buisness bureau! Lorraine Cab company is a disgrace to honest hard working buisnesses!
The driver made me come outside at 2:30 am in my pajamas freezing to hand my husband the debit card wouldn't let him out to come get it from me and then they don't take debit cards so he drove him to the ATM and left him there to walk home 7 blocks at 3:00 am! Then when I called to report the totally unacceptable behavior of the driver the dispatcher was completly rude unprofessional and uncooperative! I for one will be reporting them to the better buisness bureau!