Last night I visited this Wendy's located at 8515 North Telegraph Road, Dearborn Hts., MI 48127 at 9:15pm. I was not given a receipt so I could not do this review through the normal feedback system on Wendy's.com. I am writing to lodge a major complaint against this Wendy's location. Why? I ordered a 3 different burgers and 2 chicken wraps off the menu through the Drive-Thru. Although Wendy's prides itself on the motto "Fresh is What We Do", this location needs to wake up to this motto!! This place is ran and worked by clearly inept people who really don't care about what they serve the public!! All the burgers I received during my order were cold and had blatently "old meat" on them that was so hard it was difficult to chew (I think we all know what old, cold beef tastes like!). The only part of the order that even was remotely "fresh" was the grilled chicken snack wraps and even they were a bit "hard" to chew. But, the burgers tasted like they had been sitting around for at least 2-3 hours (old beef has a very obvious flavor and texture as I said before). THE WORST PART IS THIS - I got food poisoning from the food I was served at this Wendy's!!! I broke out in a cold sweat about 1.5 hours after I ate it, experienced headaches and extreme lethargy, and then had diarrhoea pretty much all night from it! This was the worst Wendy's experience I EVER had at ANY location (and I usually love Wendy's foods). I will NEVER go to this location again - NEVER EVER. The management at this location should be fired and so should all the staff. They clearly give 2 dirty pennies about what they serve to the public. This Wendy's is HORRIBLE. Stay away!
I can't even give this place a star but I have to in order to post this. Stopped in to get a bite for my child and I. There was literally nooo customers in the drive thru or in the dinning area. My daughter had to use the restroom really bad so I took her to go potty before we placed and order. Ive never seen a restroom as nasty as this one and they have more than enough people working so it should of been clean. My daughter was unsure to use it and she's 5. After I saw how careless these people are there was no way in hell I was giving my money here. Before we walked out I told a working that was standing around, that the bathroom was disgusting and to go clean it. We went to the one in Taylor instead!
This company is ran like a Donald Sterling. Its really sad in 2014 you have a owener who hate minority especially Africa America, they hired them so they can look good on paper. that nothing but a act a lot of civil rights and labor law have been brooking. Someone need to come and investigate this company like EEOC, Labor Relation and NAACP.