My husband and I stopped into Dales shoe store today because I've decided I'd like to invest in a solid pair of athletic shoes that are right for my feet. We walked into the store and while their selection was definitely assorted, it didn't make a lot of sense when it came to navigating shoes and sizes (to me at least). The real bummer from the entire visit is that we walked through the whole store passing at least three different sales reps (two of which were with customers but looked up) and none of them acknowledged us or even said "Hello". Both my husband and I have worked in retail/customer service positions and thought this was appalling. When you walk into a place prepared to spend $150 for a pair of shoes you expect better service. We will NOT be visiting this place again. Hopefully one of their competitors has better customer service.
1115 Cornerstone Blvd Suite IDaytona Beach, FL 32117
From Business: DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes…
The staff looks mesirable and is extremely rude. Some young burnnet girl smacking on gum was my cashier and she was the most unfriendly girl I have ever delt with in my life. She looked so hostile and unhappy that I was afraid of her! Try on a smile! She acted like someone just killed her dog. Kept having me repeat myself and yelling at me. She never said "please", "thank you" or even "have a nice day". Really don't think the service industry is the right job for her. I took the manager aside and told her how horrible we were treated but she did not care. She stared at me with this dead-fish look and didn't offer an apology.That particular store makes me believe hell does exists. I'd rather choke on a shoe then deal with any of those people again!
Friendly and knowledgeable!
Great selection of shoes in every width and size you can get at some of the best prices I've ever seen! Highly recommend!