What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Took in Jeep for muffler and speedometer told me they couldn't fix muffler even though they told me they could. They called me and said they worked on the speedometer and couldn't find out what was wrong. They said so far I owed them 90 dollars did I want them to keep trying to figure out what was wrong with speedometer. Said it could get up to 6or7 hundred dollars. I said no and they still made me pay the 90 dollars. Be ware of this company. If they can fix they still charge you. If this was a legit company they would send me my money back.
Very honest and fair. They don't over charge and if it's not something they can fix they will tell you and not charge you for for work they don't do.
George has worked on my Suburban several times - mechanically and replaced door lock mechanism. Both times he did a great job, immediately diagnosed the problem, honest, promptly repaired, and his rates are very competitive. His wife Peggy runs the front office and gas pumps, and could not be nicer!
DO NOT GO HERE. Took my car here took them 5 hours to run diagnostic! Checked car out when I got there my car had crazy loud noises coming from engine. I tell Mike( I think thats his name..... the old bald guy) that my car has never made those noises before, he gets angry and says that he wouldnt mess up my car to bring business into his shop, basically telling on himself! Mike then tells me that I need new valve cover $500( which I had checked before a couple days before I took it to this shop and it was fine) and new camshaft intake $160 a piece. Plus labor wanted 1200. Took my car to Lonnies auto shop so could fix what he f***ed up. DO NOT GO HERE.
After going here, I cannot believe the good reviews I have read. It makes me think that the employees posted these to their own business review page. When I went in to pick up my car, which they kept for a total of 9 days when they told me it would only be 2 days, I noticed that my license plate was not on the car. So I went back to the office where the office manager, Teresa tried to tell me that my car wasn't brought in with a license plate??? We argued back and forth for a minute before the, presumable, owner chimed in and said that they had a couple of break ins on the lot but notified the police, and they just assumed my car didn't have a license plate to begin with. So I asked Teresa what my options were and instead of addressing me she kept retreating to the back room and hiding out. And when she finally came out and gave some kind of answer she was standing in front of me refusing to look at or acknowledge me, but instead talked to me through the owner. So they offered to give me $20 in cash (mhm no paper trail?) to go down to the DMV and get a new license plate, or I could file a police report and get a free one. So I requested that they call the police, to which they said they had already called three police stations and got no response. So I stood in the office and called the police in front of the two workers, and the police station immediately answered and sent down a cop. When the cop got there they said that the business never filed any reports of a break in. Also when they fixed my AC they had to take off my dashboard, which they ended up chipping in 3 different places in the process and when I said something they said "sometimes it happens and sometimes it doesn't. You just never know" instead of at least owning up to their mistakes. The car was also returned to me ridiculously dirty. Long story short, this was the most disrespectful place I have ever done business with. They are unprofessional and have no standards.
Best auto service in Daytona Beach. I would not take my car anywhere else. Will not try to rip you off. They only repair what needs to be done at a very reasonable price. BEST AUTO SERVICE AROUND! Been a customer for 20 years.
After dealing with years of over priced and along with poor results I was delighted to be referred to Woods Auto Repair on Mason Avenue. No matter what the problem is, they take care of it quickly all at a very fair price. They have backed up every job they have done for me, I feel safe when I drive away from Woods knowing my truck with be running right. Very nice guys, fun personality! Hope you give them a try, you will not be disappointed!
WORST experience with a tow truck driver I EVER had. You would have thought they were IMPOUNDING our car by how they treated us. My wife just had a wreck. She called Arrow, they were close. They quoted us 40 mins. She showed up after an hour and a half. Promptly put the car on the flat bed and told us the payment would be $60. My wife only had $40 cash. She asked the driver if they accepted cards, which they did. My wife told the driver we had to stop home and get the card. We would meet her at the mechanic. Here's where everything gets weird... My wife couldn't find her credit card, so we went to the shop with my debit card and I told the driver I would pay the bill from my account. She was very rude and told me I wasted her time and should have just paid her in the beginning instead of making her wait. I apologized (even though I had no reason to, we were up front and honest with her) and she took my card and license and wend back her truck to start the payment process. After a few minutes she comes out of the truck with an itemized receipt. GET THIS: $60 for the hook (just to hook up the car and drive it to our chosen destination) $35 for spraying down the bed to the truck because radiation fluid leaked on it! REALLY!? oh it gets better Yelp! $25 for the 15 minutes she had to wait while we were getting our card!$25 for 15 mins?! That's $100 an hour! Who knew being a tow truck driver paid so we'll. I should tell my lawyer that he's in the wrong business! I should have charged her for making us wait while she was running late! Then a $10 credit card processing fee. I tossed around the idea of going to the bank and getting cash to avoid the fee, but the bitch would have charged me another $25 for making her wait. I was stuck! There's was nothing I could do but sign. Nothing on their website mention these charges. SCAM. Your customers are experiencing a tragety and you treat them like garbage. A little compassion while you gouge their wallets would be nice! AVOID
I had a recent issue with a corroded battery terminal that put me in a major bind. The terminal was so badly corroded, I could not take a chance to wait to have it repaired, and because of the July 4th holiday, I had a very small window available for the repair to be done because I absolutely had to have a reliable vehicle following the holiday for the remainder of the week. I originally tried to get in touch with my local Ford dealer, literally down the street from me, but their service folks would not even answer the phone. I even left a message after 4 attempts and they never returned my call. So, I tried on Sunday to go to a chain repair place, and they wanted an astronomical sum for the repair, which they informed me of at lunchtime on Monday. Enter Gary Yeoman's. I spoke with service advisor Chuck, got a price and labor estimate, and with the 4th of July holiday the following day and the need for my car the day after, I begged him to let me bring it over that day. I didn't even really have to beg as he told me to bring it right over. I got it there at 2:30 and they got me out in a couple of hours. During the time I waited, service advisor after service advisor came in to update other folks as to the status of heir vehicles, and more than once. I found this attention to the customers to be quite impressive. Kudos to Chuck and Gary Yeoman's for their most excellent customer service culture. I will NEVER take my Ford anywhere else. Thanks again!
Worst Towing Company Ever! They were asked to tow a motorcycle after a wreck and this is how the left it, the kickstand was not broken. A call was placed to there office about the incident and nobody ever returned the phone call. When I complained about it and said Luckys Towing would have never done something like this, the lady on the other end said well they haven't even been in business that long. The motorcycle wasn't damaged on the right said, because the bike was laid down on the left, so they caused the additional damage on the right. I told the person on the other end of the telephone, that if I didn't hear back from someone, I would make sure I let the community know what kind of company Arrow Towing is, she said don't threaten me lady, I said its not a threat its a promise. So hear it is my complaint!! If your going to have something towed use LUCKYS TOWING
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.