I Pay so much for a Crab Rangoon WITH NO CRAB RANGOON in it!I call them about and they HANG UP in my FACE. Rude, just Rude service and Will never be taking my Service there again.This is not the first time it has happened but I let the first and second time get away but not it has gone too far. I draw the line at HANGING up in my face.
The costumer service was not good at all; they didn't even greet me. My food was cold, my egg foo young was burnt and my tea was in a bowl with a lid that had a hole in the top that spilled in the bag. The worst part is the delivery lady had an attitude and the best part was the egg rolls.
Super disappointed !!! I waited over an hour for my food but that wasn't too bad i wasn't to upset about that...got the food and EVERYTHING i mean EVERYTHING was bland with zero flavor. i got orange chicken....that was not orange chicken. its my favorite and i had one bite and threw ig away. thank god for the extra soy sauce that i had asked for. it did help a little bit. the 5 star rating was most definitely from the resturant. I'm sorry but EW. The pepsi was good.
They have really good food. Service is good too. I just wish they'd be a little bit more friendly.
Food is good but their customer service SUCKS. when placing an order over the phone, the woman who answered was rude & hung up on me when i completed my order without giving me a price or a time for pick up... Not even a thank you